Roman McDougal
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Recent activity by Roman McDougal-
What is Exim?
Question What is Exim? Answer Exim is a message transfer agent (MTA) used by cPanel servers to relay (Receive and Send) emails. Detailed information about Exim can be found on their official site...
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Segault issues noticed within "/var/log/messages"
Symptoms Issues with services not starting and the following errors can be observed within "/var/log/messages": server kernel: sh[8877]: segfault at 8 ip 00007efd9eb4a7e8 sp 00007ffdde39bef0 erro...
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Why the PHP function phpinfo() shows two OpenSSL versions?
Question Why the PHP function phpinfo() shows two OpenSSL versions? Answer Currently, the cPanel repositories provide two OpenSSL versions: ea-openssl.x86_64 : Cryptography and SSL/TLS Toolkite...
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How to enable the Mail Queue Manager for reseller accounts
In order for a reseller to use the "Mail Queue Manager," the reseller will need to have the "Everything (root)" permission set. Permissions for resellers can be configured from WHM >> Home »R...
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How to prevent FTP users from listing or accessing files outside of their home directory
Introduction The ChrootEveryone configuration directive is responsible for preventing access outside of the home directory of an FTP user. This directive is turned on by default in cPanel, but it i...
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How to install and enable cPanel's LSPHP API.
Question How can I take advantage of LSPHP provided by cPanel? Answer Install the ea-apache24-mod_lsapi.x86_64 package by running the following command via SSH: yum install ea-apache24-mod_ls...
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Blocking emails with specific extensions in attached files
Question How can I block specific extensions to prevent email delivery? Answer cPanel allows you to create custom Exim filters which can be used to block specific file extensions like ".zip"...
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"API failure: Failed to read data: Is a directory" error
Symptoms WHM >> Accounts Functions >> Change Site's IP Address fails to change the IP address for a specific account with the following errors: API failure: Failed to read data: Is a director...
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cPanel fails to upgrade with "error: Failed dependencies"
Symptoms When trying to update/upgrade cPanel, an error similar to the following is presented: [2020-06-03 06:29:43 -0500] ***** FATAL: Test install failed: error: Failed dependencies:[2020-06-...
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MySQL global option vs user-directed options
Symptoms Newly Configured MySQL directives do not take effect when configured within /etc/my.cnf file. The following output describes the globally defined value for connection limiting directiv...