John Reyes
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Activity overview
Latest activity by John Reyes-
John Reyes created an article,
cPanel internal PHP fails to load Ioncube on cPanel version 120
Symptoms cPanel internal PHP fails to load Ioncube after updating to or install cPanel version 120. Description In cPanel version 120.0.12, cPanel internal PHP was upgraded to PHP 8.3. When this ...
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John Reyes created an article,
Detected X processes that are running outdated executables
Symptoms You receive an email from "Security Advisor" containing information similar to the following. Type Module Advice ⛔ High Processes Detected 1 service that is running outdated executabl...
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John Reyes created an article,
Unable to install JetBackup on AlmaLinux 9
Symptoms Attempting to install JetBackup on AlmaLinux 9 fails and outputs the error: Failed to get versions Description JetBackup provides support for AlmaLinux starting in version 5.3. Attempts...
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John Reyes created an article,
503 error: "(2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket"
Symptoms A site shows a 503 error, and messages similar to the following appear in the Apache error log. [Wed Aug 02 19:46:55.803974 2023] [proxy:error] [pid 1873122:tid 22758486423296] (2)No such ...
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John Reyes created an article,
Unable to view or modify MX records in cPanel Zone Editor
Symptoms Users are unable to see or add MX records in "Zone Editor" in cPanel. Description For users to see, edit, or add MX records, the "Zone Editor (A, CNAME, MX)" and "Email Routing (MX Entry...
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John Reyes created an article,
PHP Fatal error: Array and string offset access syntax with curly braces is no longer supported
Symptoms Your site throws internal server errors (500), and an error similar to the following can be seen in the PHP error log. PHP Fatal error: Array and string offset access syntax with curly br...
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John Reyes created an article,
Sending an email from Roundcube results in: SMTP Error (-1): Connection to server failed.
Symptoms Email cannot be sent from Roundcube and the following message is shown when attempting to send an email: SMTP Error (-1): Connection to server failed. An error similar to the following can...
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John Reyes created an article,
How to delete emails older than X days with the UAPI
Introduction The UAPI can be used to delete email older than a specified age. This article provides the steps to do this. Messages deleted with the UAPI are removed permanently and NOT placed in th...
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John Reyes created an article,
How to whitelist an IP address in CSF from WHM
Introduction IP addresses can be whitelisted in CSF through the WHM plugin or the command line. This article provides the procedure to whitelist an IP address from WHM. Please note that CSF isn't p...
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John Reyes created an article,
How to host email locally when the domain resolves to a different server.
Introduction When a domain resolves to another server, but you want to host the email for the domain on the local server, you have to point the domain's MX records to a hostname that resolves to th...