John Reyes
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Articles
Recent activity by John Reyes-
cPanel internal PHP fails to load Ioncube on cPanel version 120
Symptoms cPanel internal PHP fails to load Ioncube after updating to or install cPanel version 120. Description In cPanel version 120.0.12, cPanel internal PHP was upgraded to PHP 8.3. When this ...
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AutoSSL with Let's Encrypt fails: The server could not connect to a validation target
SymptomsAutoSSL fails to get a new certificate for a domain, and you receive an error similar to the following.CONFIG_TEXT: “Let’s Encrypt™” HTTP DCV error (domain.tld): 400 urn:ietf:params:acme:er...
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CloudLinux install error - "Your /etc/fstab configuration is not explicit about device mounting on boot/efi"
Symptoms When installing CloudLinud, you encounter the following error. WARNING! Your /etc/fstab configuration is not explicit about device mounting on boot/efi.This is not a CL software issue but ...
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Detected X processes that are running outdated executables
SymptomsYou receive an email from "Security Advisor" containing information similar to the following.TypeModuleAdvice⛔ HighProcessesDetected 1 service that is running outdated executables: httpd.se...
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Unable to install JetBackup on AlmaLinux 9
Symptoms Attempting to install JetBackup on AlmaLinux 9 fails and outputs the error: Failed to get versions Description JetBackup provides support for AlmaLinux starting in version 5.3. Attempts...
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Unable to connect to LiteSpeed WebAdmin Console
Symptoms LiteSpeed's "WebAdmin console" doesn't load. Description LiteSpeed's "WebAdmin console" operates on TCP port 7080. Firewalls and other security applications will often have this port clo...
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503 error: "(2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket"
SymptomsA site shows a 503 error, and messages similar to the following appear in the Apache error log:CONFIG_TEXT: [Wed Aug 02 19:46:55.803974 2023] [proxy:error] [pid 1873122:tid 22758486423296] ...
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Unable to view or modify MX records in cPanel Zone Editor
Symptoms Users are unable to see or add MX records in "Zone Editor" in cPanel. Description For users to see, edit, or add MX records, the "Zone Editor (A, CNAME, MX)" and "Email Routing (MX Entry...
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PHP Fatal error: Array and string offset access syntax with curly braces is no longer supported
Symptoms Your site throws internal server errors (500), and an error similar to the following can be seen in the PHP error log. PHP Fatal error: Array and string offset access syntax with curly br...
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Can specific directories be user restricted when using SFTP?
Question Can specific directories be user restricted when using SFTP? Answer This is not possible using SFTP. Due to SFTP using SSH to connect to a cPanel user or root user, the user would have t...