John Reyes
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Articles
Recent activity by John Reyes-
Validating a remote SFTP backup destination results in: "Cpanel::FileUtils::Permissions::String::str2oct" was given an invalid permissions string
Symptoms You may receive the following error when validating a remote SFTP backup destination: Error: Validation for transport "SFTP" failed: Could not list files in destination:Cpanel::Except...
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AutoSSL results in: The domain example.tld resolved to an IP address that does not exist on this server
SymptomsWhen running AutoSSL, the following is reported where example.tld is your domain name, and $IP is the IP address the domain resolves to:CPANEL_ERROR: The domain “example.tld” resolved to an...
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Redirect loop errors with Cloudflare SSL options
Symptoms When using Cloudflare SSL options, you may encounter redirect loop errors on a site that uses the Cloudflare proxy. The error may look similar to the following: ERR_TOO_MANY_REDIRECTS ...
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PHP Parse error: syntax error, unexpected '?' in /path/to/file.php
Symptoms The following error is logged to your PHP-based website or application error log. The error may also be displayed when visiting the PHP-based website or application in a browser. PHP...
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Unable to access cPanel & WHM services securely after changing hostname
Symptoms After changing the hostname of the server, the hostname can no longer be used to access cPanel & WHM services securely with an SSL. Example: https://example.newhostname.tld or https://...
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AutoSSL HTTP DCV results in: "the web server responded with the following error: 403 (Forbidden)"
Symptoms When running AutoSSL, you may receive the following error: Local HTTP DCV error (domain.tld): The system queried for a temporary fileat “http://domain.tld/.well-known/pki-validation/tempor...
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Running AutoSSL results in: CA forbidden: domain.tld
Symptoms When running AutoSSL, you receive an error similar to the following when the domain has a CAA record. CA forbidden: "domain.tld" Description The error occurs when the domain's CAA record...
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AutoSSL Local HTTP DCV results in the domain "exampledomain.tld" resolved to an IP address "IPv6_address" that does not exist on this server
Symptoms You may receive one of the following errors when running AutoSSL, where "IPv6_address" is an actual IPv6 address: Local HTTP DCV error (exampledomain.tld): The system failed to fetch the D...
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What are the default permission and ownership of /root/.ssh?
Question Permissions changed in the /root/.ssh directory changed. What are the correct permissions for this folder? Answer Please note if any file or directory within /root has its permissions or o...
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Checkallsslcerts domain resolved to an IP address “IP” that does not exist on this server
Symptoms You may receive the following error when running /usr/local/cpanel/bin/checkallsslcerts: The system failed to send an HTTP (Hypertext Transfer Protocol) “GET” request to“http://example...