William Del Piero cPanel Staff
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Articles
Recent activity by William Del Piero-
Should I use an ALT-PHP version in WHM > MultiPHP Manager?
Question I'm using a CloudLinux server, and I want my domain to use an ALT-PHP version. Should I set my domain to use an ALT-PHP version via "WHM / Software / MultiPHP Manager?" Answer You should...
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Why can’t I login with my cPanel Subaccount?
Question Why can't I log in to cPanel with the subaccount I created via "Preferences / User Manager"? Answer Subaccounts are not able to login to cPanel directly. Only the root user, resellers, o...
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Why is SpamAssassin not scanning larger emails?
Question Why is SpamAssassin not scanning larger emails? Answer SpamAssassin only scans messages lower than the Apache SpamAssassin™: message size threshold to scan value that is set in the Exim ...
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Should I modify the default system python version?
Question Should I modify the default system Python version on a cPanel server? Answer Several systems including yum rely on the default Python version. As a result, changing the default Python ve...
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How-To manually restore a cPanel account from JetBackup generated backups
Introduction This article aims to assist you with manually restoring a JetBackup-generated backup. This process would be useful if you need to move your accounts to a different server. Procedure ...
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How-to resolve “mysqldump: Got error: 1049: Unknown database“ errors during the WHM backup
Introduction This article aims to provide step-by-step instructions on resolving the following type of error during WHM backups: The backup process encountered the following error: The backup proce...
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How to uninstall JetBackup 4
Introduction This article aims to assist you with uninstalling JetBackup 4 from your server. Procedure To uninstall JetBackup 4 from your server, run the following command. yum remove jetbacku...
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How-To Speed up cPanel nightly backups
Introduction The purpose of this article is to provide a step-by-step guide on how you could potentially increase the speed of your nightly cPanel backups. Procedure If your server uses compresse...
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How-to update reverse DNS (PTR record) on a LiquidWeb VPS/Dedicated Server
Introduction This article aims to assist you with updating the reverse DNS on a LiquidWeb VPS or dedicated server. Procedure LiquidWeb provides a control panel that gives you the ability to chan...
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The from address does not match a verified Sender Identity.
Symptoms When sending email via SendGrid, you may encounter the following error: SMTP error from remote mail server after end of data: 550 The from address does not match a verified Sender Identity...