William Del Piero cPanel Staff

  • Total activity 417
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Recent activity by William Del Piero Recent activity Votes
    1. Community
    2. Account Administration
    3. Web Traffic

    Hi,   Based on the output provided, it appears that cPanel did not detect any usable web access logs for the domain during processing. To help confirm if the access logs are being updated, can you ...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Account Administration
    3. Rocky Linux - AlmaLinux

    Hi, Thank you for your question. There are quite a few variables that can affect the total migration time, including the amount of data being transferred, available network bandwidth between the se...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Security
    3. CVE-2026-33691 OWASP <3.3.9

    Hi,   It looks like our security team is aware of the vulnerability and have created an internal case SEC-71679 to work on a patch. Although I cannot offer an ETA on the resolution, the case ID sho...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Account Administration
    3. Rocky Linux - AlmaLinux

    Hi,   While cPanel doesn’t publish official rankings for operating system popularity or stability, here’s what I've commonly see across customer environments:   AlmaLinux seems to be the most wid...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Account Administration
    3. Web Traffic

    Hi, Thank you for your update! If AWStats has been disabled for a long period (such as a year), the system does not retroactively rebuild historical statistics from old logs. It will only begin gen...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Account Administration
    3. Rocky Linux - AlmaLinux

    Hi,   Although there isn't a strict deadline to migrate from RockyLinux, it would be impossible to upgrade past cPanel v132 unless you move to another supported Operating System. Your sites, email ...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Account Administration
    3. Web Traffic

    Hi,   Based on the information you provided, the server does not appear to be overloaded. A load average only becomes a concern when it consistently exceeds the number of CPU cores and users begin ...

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    • William Del Piero
    • Edited
    • 0 votes
    1. Community
    2. Email
    3. Please update Roundcube Webmail to 1.6.15

    Hi, Thank you for reaching out to us about this. The issue you’re experiencing with IMAP searches failing for UTF‑8 characters in Roundcube 1.6.14 has been reported to our development team under t...

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    • William Del Piero
    • 1 vote
    1. Community
    2. Account Administration
    3. Web Traffic

    Hi,   Whether AWStats can run smoothly under your current server load depends largely on how many CPU cores your server has. As a general guideline, if the server’s load average is consistently hi...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Account Administration
    3. Web Traffic

    Hi,   AWStats is a reliable and commonly used tool for analyzing your website's visitor statistics in cPanel. I'd recommend using it if you want a convenient way to check your site's traffic statis...

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    • William Del Piero
    • 0 votes