William Del Piero cPanel Staff

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Recent activity by William Del Piero Recent activity Votes
    1. Community
    2. Transfers
    3. No dDB after transfer

    Hi, After reviewing the transfer logs, it appears that mysqldump encountered an error during the database export. I’ve redacted any sensitive information (usernames, table names), but the relevant ...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Transfers
    3. No dDB after transfer

    Hi,   Were there any errors in the transfer logs related to the database during the account migration? You can review the Transfer logs in WHM > Review Transfers and Restores. This is usually the ...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Installation & Updates
    3. Error: GPG Check failed?

    Hi,   It seems that your server has a package installed from a custom repository (google-chrome). You could bypass the issue with this custom repository by disabling it. We have documentation below...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Email
    3. Antispam question

    Hi,   The 2nd rule should catch mail sent from any subdomain of domain.com, such as spammer@sub.domain.com. However, it wouldn't catch mail from the main domain such as something sent from spammer@...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Operating Systems
    3. URGENT cPanel Elevate Issues - CloudLinux 7.x to 8.x

    Hi,   It appears the conflicting alt‑php packages you’re seeing during the ELevate process are tied to an internal issue currently being investigated by our developers under case RE‑1650. At this t...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Installation & Updates
    3. Error: GPG Check failed?

    Hi,   Can you check the most recent cPanel update log and see what specific package is triggering the error? For reference:   Where are the cPanel update logs?   As an alternative, you can manuall...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Email
    3. dovecot update broke email

    Hi,   I recommend opening a ticket so the issue can be investigated thoroughly with direct access to the server. This appears to be a separate issue from what was originally reported in the thread,...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Backups
    3. Remote RSYNC backup only

    Hi,   Even when using incremental backups with a remote Rsync destination, portions of each account will still be temporarily stored on the local server before being transported to the remote desti...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Email
    3. dovecot update broke email

    Hi @tradenet,   Based on the error you provided, it appears you're encountering the issue described below:   Dovecot Solr fts conf does not get set up on 9.8.0-4 update   I suggest trying the worka...

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    • William Del Piero
    • 0 votes
    1. Community
    2. Web Servers & Applications
    3. how to change nginx log_format main

    Hi, To apply persistent customizations to NGINX, you'll need to create a .conf file within the following directory: /etc/nginx/conf.d/server-includes/ You can find more details in our documentatio...

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    • William Del Piero
    • 0 votes