Axel Cervera
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Articles
Recent activity by Axel Cervera-
CageFS reports "Unable to determine realpath"
Symptoms PHP-FPM error logs may report the following entries: /opt/cpanel/ea-php72/root/usr/var/log/php-fpm/error.log [15-Jul-2020 10:35:53] WARNING: [pool domain_tld] child 84387 said into stder...
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How to determine which RPM supplies a file
Introduction Often times, during troubleshooting an issue, you may find that a file is either corrupted, missing data, or it simply needs to be reinstalled. Most users often think to try and copy...
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How to diagnose "550 No Such User Here"
Introduction If senders are reporting bouncebacks with this failure message when sending to an address in your server, you may solve the issue by checking a few things that are the most common ca...
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Browser shows website as insecure (NET::ERR_SSL_OBSOLETE_VERSION | TLS 1.0 & 1.1)
Question Why does my website show insecure in browsers when my certificate is valid? Answer If you have a server which uses outdated ciphers and TLS 1.0 or 1.1 then you will begin seeing that you...
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"Too many links" error when attempting to start services or creating files
Symptoms Attempting to create a file directory or restarting a service reports the following error [root@test ~]# mkdir -v /tmp/application_dir/mkdir: cannot create directory ‘/tmp/application_di...
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What MySQL privileges are supported by cPanel?
Question MySQL/MariaDB offer various levels of database privileges, ranging from "Database" level privileges to "Global" privileges. Which ones does cPanel support? Answer By default, cPanel only...
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Missing locales from server
Symptoms This issue may manifest in Horde when attempting to change the language of the webmail application but not taking effect. Or observing similar failure messages when logging in via SSH:...
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WHM's Create Account or List Accounts load indefinitely
Symptoms Attempting to create an account or navigating to List Accounts results in the interface continuously loading. Description If you have a system using a remote filesystem mount (for e...
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Can File Manager be used for large file uploads
Question Can File Manager be used for large file uploads Answer The File Manager is a very convenient and easy to use tool to manage the files for your account. Due to its ease-of-use and avail...
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How to deny access to "Feature Manager" for Resellers
To restrict a specific Reseller user from having access to the "Feature Manager" in their WHM, you will have to ensure the following is configured: The Reseller is owned by root The Reseller doe...