Zachary Karr
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Articles
Recent activity by Zachary Karr-
How to manually import MDBOX emails from backups
Introduction This guide covers steps for importing email messages from a cPanel-generated backup into an existing email account. Procedure Access the server's command line as the 'root' user via...
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Email Disk Usage still showing after deleting messages
Symptoms After clearing messages from an email account using mdbox, the disk usage in /home/user/mail/domain.tld/account/ still is used. Description This behavior is due to how Dovecot stores and...
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mod_remoteip does not show client IP after 2025 June 4
SymptomsThe Apache domlogs do not show the remote client IP, and only the proxy IP, after the 2025 June 4 EasyApache update. DescriptionThe update ZC-12837: Create Cloudflare mod_remoteip configura...
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Mailserver Protocol options do not update configuration
Symptoms Changing the protocol options IMAPS and POP3S in WHM at "Home / Service Configuration / Mailserver Configuration" does not have an effect on the Dovecot configuration on the server. Desc...
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cprapid.com Subdomains Added to ServerAlias
Symptoms In cPanel version 124, domains such as cptesting.tld.10-2-50-186.cprapid.com, where cptesting.tld is a main or parked domain on a cPanel account, are added to the ServerAlias section of th...
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CalDav events containing certain characters show "does not map to ascii" error when editing them
SymptomsWhen importing or editing an event that contains certain characters, an error similar to the following is shown:DAV Error (500): 11.128.0.14 "\x{00c3}" does not map to ascii at /usr/local/c...
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How to install PECL imap on PHP 8.4
Introduction This article provides the procedure to install the imap PECL module for ea-php84. Procedure Access the server's command line as the 'root' user via SSH or "Terminal" in WHM. Install...
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Rules are added to cpanel-dovecot-solr firewall chain each time service is restarted
Symptoms When the cpanel_dovecot_solr service is restarted, additional rules are added to the cpanel-dovecot-solr nftables firewall chain. # nft list chain inet filter cpanel-dovecot-solr table i...
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Roundcube MySQL dbmigration fails v128
Symptoms Severs using the MySQL backend for Roundcube are unable to log in after the update to v128. A message similar to the following is shown: Oops... something went wrong! An internal error has...
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How to manually copy email between servers using an IMAP client
Introduction You may need to move emails between two servers, and "Transfer Tool" may not be the tool for the job. If the source account is not on a server compatible with "Transfer Tool" or you ha...