Violet Browning
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Recent activity by Violet Browning-
Can email notifications be enabled in ImunifyAV/ImunifyAV+?
Question Can email notifications be enabled in ImunifyAV/ImunifyAV+? Answer This feature is only available in Imunify360 as outlined in the ImunifyAV Documentation. You can update the licen...
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SMTP bounce message/error "550 Access denied"
Symptoms Sending a message to a remote server can result in a bounceback with the error code "550 Access denied". Description The error is typically an indication that the remote server is b...
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How to raise the SHMMAX limit in CentOS/CloudLinux 7
Introduction You may have seen an error similar to the following, preventing PostgreSQL or another service from running properly: 2020-08-01 15:55:53 EDTFATAL: could not create shared memory se...
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Yum fails with an error about libnghttp2.so "No such file or directory"
Symptoms Yum fails with the following error: libnghttp2.so.14: cannot open shared object file: No such file or directory Description Using "yum" may fail with the following error: libngh...
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What can I do after a PCI Compliance scan fails or reports issues?
Question What can I do after a PCI Compliance scan fails or reports issues? Answer Please note that performing a security audit of your server for PCI Compliance is the task of a system admin...
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The system failed to create the file because of the following error: Permission denied
Introduction If you log in to cPanel and see errors such as: The system failed to create the file “/home/$USER/.cpanel/datastore/.tmp.e0953.MOUNTS_CACHE__proc_mounts” with permissions “0600” (a...
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How do I log in to my cPanel account as root?
Question How do I log in to my cPanel account as root? Answer You won't be able to log in to cPanel as the root user on port 2083. That is the cPanel user port. You can utilize WHM and port ...
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How do I update from ImunifyAV to ImunifyAV+?
Question How do I update from ImunifyAV to ImunifyAV+? Answer Once you've purchased the ImunifyAV+ license through the cPanel store, you can run the following command in SSH or via the WHM T...
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How to enable MySQL® 8 with new installations
Introduction cPanel & WHM version 88 introduced compatibility with MySQL® 8. At the time of installation, the current default version is MySQL® 5.7. This information will guide you to set up a ne...
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"MariaDB cannot be installed" error
When updating from MySQL to MariaDB within cPanel & WHM, you may find an error output such as the following: The preinstall check failed. MariaDB cannot be installed. at /usr/local/cpanel/Cpanel/...