Violet Browning
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Articles
Recent activity by Violet Browning-
Can I upgrade PostgreSQL on my server?
Question Can I upgrade PostgreSQL on my server? Answer There is not currently a supported method of upgrading PostgreSQL. The version supported by cPanel is the default one from the operating sys...
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How do I enable Eximstats?
QuestionHow do I enable Eximstats? AnswerLog in to WHM as the root user.Navigate to Home / Service Configuration / Service Manager.Enable Eximstats.Click Save.
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What is cpanel-ccs?
Question What is cpanel-ccs? Answer The cpanel-ccs service is the "Calendar and Contacts Server" (CCS) plugin. It allows cPanel users to manage their CalDAV (calendar) and CardDAV (contacts) acco...
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"MariaDB cannot be installed" error
When updating from MySQL to MariaDB within cPanel & WHM, you may find an error output such as the following: The preinstall check failed. MariaDB cannot be installed. at /usr/local/cpanel/Cpanel/...
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How to raise the max-children limit for the spamd (Apache SpamAssassin™) service
QuestionHow do you raise the max-children limit for the spamd (Apache SpamAssassin™) service? Answer Log in to WHM as the root user Navigate to Home / Email / Spamd Startup Configuration Enter a n...
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Email rejection error: 450 4.7.1 Recipient address rejected: ERS-QIL.
Symptoms A remote server may reject emails with an error such as: 450 4.7.1 Recipient address rejected: ERS-QIL. Description The error is a rejection message letting you know that Trend Mi...
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How to restore the default Dovecot configuration
QuestionHow do you restore the default Dovecot configuration? Answer Access the server's command line as the 'root' user via SSH or the Terminal application in WHM. Create a directory in which the...
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Exim "refused: too many connections"
Symptoms Exim is unable to deliver emails. Description A busy mail server may have an increased number of connections, and when configuration limits are reached any further connections are denie...
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Unable to log in to Roundcube due to database corruption
SymptomsRoundcube loads a login screen, and there is a "Login Failed" error.The following is logged to the Roundcube error log:CONFIG_TEXT: [16-Jul-2025 21:18:09 -0500]: <33865325> DB Error: [1] no...
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SMTP bounce message/error "550 Access denied"
Symptoms Sending a message to a remote server can result in a bounceback with the error code "550 Access denied". Description The error typically indicates that the remote server is blocking mess...