Violet Browning
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Articles
Recent activity by Violet Browning-
After installing LetsEncrypt the plugin gives an error "Couldn't open /root/.cpanel/letsencrypt_tos_cache"
SymptomsWhen accessing Manage AutoSSL in WHM, the Let's Encrypt plugin throws the following error:CONFIG_TEXT: Failed to load information for the AutoSSL module “LetsEncrypt”: Couldn't open /root/....
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Roundcube automatically detects shared contact lists with the name "cPanel CardDAV"
Symptoms Roundcube will automatically add shared contact lists with the name "cPanel CardDAV" and this can't be changed. Description When a contact list is shared to a webmail user via cPanel's "...
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Service subdomains show a 404 error during AutoSSL checks
SymptomsWhen attempting to install or renew an AutoSSL, cPanel fails to validate the service subdomains because the validation file is not found. When checking for the validation file, it results i...
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Exim fails to start with error on Ubuntu 22.04: Failed with result 'protocol'.
Symptoms Exim won't start and the following error is logged: systemd[1]: exim.service: Failed with result 'protocol'. Description This occurs due to missing data in /etc/sysconfig/exim. The expec...
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How to check if my server has been patched for sudo CVE-2021-3156
Introduction On January 26, 2021, a vulnerability in all versions of the sudo software was announced by Qualys. The Qualys Research Team has discovered a heap overflow vulnerability in sudo, a...
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How to update sudo for CVE-2021-3156
Introduction On January 26, 2021, a vulnerability in all versions of the sudo software was announced by Qualys. The Qualys Research Team has discovered a heap overflow vulnerability in sudo, a n...
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Should I use skip-name-resolve in my.cnf?
Symptoms When attempting certain database administration tasks through the cPanel interface(such as creating users), the task fails, and you find the following in the cPanel error logs: Cpanel::Exc...
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Plus sign isn't parsed when adjusting openssl_options for Exim via whmapi1
Symptoms The + sign in the following value is missing from the configuration: whmapi1 set_tweaksetting module=Mail key=openssl_options value=+no_sslv2 Description Using whmapi1 to modify the open...
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How do I recover from a failed hard disk?
QuestionHow do I recover from a failed hard disk? AnswerWhile we do not have any automated tools in cPanel to help with this, we do have helpful guides available at the following links that explain...
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Outdated custom Roundcube configuration causing issues
SymptomsServers with a custom Roundcube configuration may display unusual behavior after a Roundcube update, and an error similar to the following may be found in the cPanel error log or the cPanel...