Violet Browning
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Recent activity by Violet Browning-
Apache doesn't start after updating to ea-apache24-2.4.48
Symptoms After updating to ea-apache24-2.4.48 you may find that Apache doesn't start, and logs errors such as this: [log_config:error] [pid 112233:tid 141114189410180] (24)Too many open files: AH00...
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Webmail Fails to Load Contacts or Send Emails when a Signature Image or Session Token is broken
Symptoms When sending an email from a specific account, the image in the replied message body is broken and there is a connection error. You may see errors such as: 401 Unauthorized errors when op...
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phpMyAdmin doesn't work when using the cPanel user's password until you reset it
SymptomsA cPanel user is unable to log into phpMyAdmin, and an error similar to the following is displayed:CONFIG_TEXT: mysqli_connect(): (28000/1045): Access denied for user 'cpses_username'@'loca...
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You do not control a MySQL user named "$username"
Symptoms When changing a cPanel account's username, you encounter an error similar to the following. You do not control a MySQL user named “$username”. Description The error occurs when the cPane...
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How do I check for corrupted databases via SSH or the command line?
QuestionHow do I check for corrupted databases via SSH or the command line? AnswerAccess the server's command line as the root user via SSH or Terminal in WHM.Run mysqlcheck and pipe the output to ...
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SpamAssassin whitelist wildcard entry allowing spam through
Symptoms SpamAssassin flags spam as not spam with a spam score that is less than -50. X-Spam-Status: No, score=-86.4X-Spam-Score: -863... -0.0 USER_IN_WELCOMELIST User is listed in 'welcomelist_...
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Your hosting provider has not enabled any Webmail clients
SymptomsAttempting to access Webmail results in a 404 error or the following error:CONFIG_TEXT: Your hosting provider has not enabled any Webmail clients. CauseRoundcube is disabled. Resolution Log...
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Cannot send email: 550 message submission is for authorised users only
Symptoms When sending an email through a smarthost, the message will not be sent, and you will encounter a message similar to the following. 550 message submission is for authorised users only De...
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PhpMyAdmin is failing to load or is continuously redirecting to itself
SymptomsPhpMyAdmin is failing to load or is continuously redirecting to itself. Cause The internal mysql database cannot be accessed when using PhpMyAdmin. If you check the cPanel error log /usr/lo...
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How to use exigrep to search the Exim logs
QuestionHow do you use exigrep to search the Exim logs? AnswerExim's logs can sometimes be difficult to navigate when looking for specific issues with email on a server with a lot of mail traffic. ...