Donell Cox
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Activity overview
Latest activity by Donell Cox-
Donell Cox created an article,
ELevate blocker: cPanel thinks that this is a container-like environment
Symptoms When running the elevate-cpanel script on a Virtuozzo container, you encounter a warning similar to the following. * 2024-06-06 18:19:16 [WARN] *** Elevation Blocker detected: *** cPanel ...
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Donell Cox created an article,
Unable to restore database: Row size too large
Symptoms When importing a database using the command line or phpMyAdmin, an Error 1118 appears. This error prevents the database from importing and shows the following errors: [root@server cptest...
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Donell Cox created an article,
What to do if Statistics Processing is lagging
Question You've received a WHM notification that "Statistics processing lagging". And inside the WHM interface, you see the message appearing on the following page: WHM: Home »Server Configur...
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Donell Cox created an article,
Emails sent using 'mail.protection.outlook.com' are rejected as 'Access Denied', what can you do?
Question If you find that emails are not arriving at their destination and find the following error in the Exim error_log, you may need to take the actions in the Answer Section. Error foun...
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Donell Cox created an article,
mysqldump errors: "Column count of mysql.proc is wrong" or "Couldn't execute 'show events'"
Symptoms When trying to backup a cPanel account, you may find one of the following errors happening regarding a database: mysqldump: Couldn't execute 'SHOW FUNCTION STATUS WHERE Db = 'place_holder'...
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Donell Cox created an article,
What versions of PHP does cPanel support?
Question What versions of PHP can I install via EasyApache 4? Answer Through EasyApache 4, the following PHP versions are available for download depending on your current operating system. PHP...
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Donell Cox created an article,
How to remove the restriction on port 25 from my AWS Lightsail instance?
Question How do I remove the restriction on port 25 from my Lightsail instance? When using a Lightsail instance, you may find that port 25 is blocked, which doesn't allow your email to function. ...
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Donell Cox created an article,
How to use the dedicated IP address with 'sftp'
Introduction If your cPanel account is using a dedicated IP address, you will be able to send email from the dedicated IP address and have Apache use the dedicated IP for the site. However, fro...
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Donell Cox created an article,
Is CloudLinux Solo compatible with WHM & cPanel?
Question Is CloudLinux Solo compatible with WHM & cPanel? Answer Currently, no. CloudLinux Solo is not available in the cPanel store. It also does not have shared hosting features like ...
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Donell Cox created an article,
In WP Toolkit, are you running a 'minor' or 'major' version of WordPress?
Question While using WP Toolkit, you may wish to know if the version of WordPress is updating to a 'minor' version or a 'major' version? Answer Minor versions of WordPress are three digits strong...