Donell Cox
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Activity overview
Latest activity by Donell Cox-
Donell Cox created an article,
What happened to the CCS Plugin?
Question What happened to the CCS Plugin? Answer The Calendar and Contacts Server (CCS) plugin was deprecated and then removed in cPanel version 120. It was replaced by the cpdavd service. Addi...
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Donell Cox created an article,
Why does MySQL have over 100% CPU usage?
Question Why does MySQL have over 100% CPU usage? Answer MySQL is a multi-threaded process that spreads its usage over multiple cores. Because of this, it is normal for it to have over 100% CPU u...
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Donell Cox created an article,
ELevate blocker: cPanel thinks that this is a container-like environment
Symptoms When running the elevate-cpanel script on a Virtuozzo container, you encounter a warning similar to the following. * 2024-06-06 18:19:16 [WARN] *** Elevation Blocker detected: *** cPanel ...
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Donell Cox created an article,
How to enable Content-Security-Policy and Permissions-Policy Apache headers
Introduction You may want to enable the Content-Security-Policy and Permissions-Policy headers to increase site security. This article provides the procedure to add these headers to the Apache conf...
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Donell Cox created an article,
Unable to restore database: Row size too large
Symptoms When importing a database using the command line or phpMyAdmin, you receive an error similar to the following. ERROR 1118 (42000) at line 25: Row size too large (> 8126). Changing some col...
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Donell Cox created an article,
How to setup DNS recursion in BIND
Introduction This article provides the procedure to enable DNS recursion on a server running the BIND nameserver. cPanel doesn't recommend using DNS recursion, and cPanel's support team cannot assi...
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Donell Cox created an article,
What to do if Statistics Processing is lagging
Question Is there a way to get Statistics to Process again when you've received a WHM notification that "Statistics processing lagging"? Inside the WHM interface, you see the message appearing on...
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Donell Cox created an article,
Emails sent using 'mail.protection.outlook.com' are rejected as 'Access Denied', what can you do?
Question If you find that emails are not arriving at their destination and find the following error in the Exim error_log, you may need to take the actions in the Answer Section. Error foun...
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Donell Cox created an article,
mysqldump errors: "Column count of mysql.proc is wrong" or "Couldn't execute 'show events'"
Symptoms When trying to backup a cPanel account, you may find one of the following errors happening regarding a database: mysqldump: Couldn't execute 'SHOW FUNCTION STATUS WHERE Db = 'place_holder'...
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Donell Cox created an article,
What versions of PHP does cPanel support?
Question What versions of PHP can I install via EasyApache 4? Answer Through EasyApache 4, the following PHP versions are available for download depending on your current operating system. PHP...