Donell Cox
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Recent activity by Donell Cox-
Will a Backup Process pause/suspend when a Backup is being moved by Additional Destinations?
Question Will a Backup Process pause/suspend when a Backup is being moved by Additional Destinations? Answer If your server has more than one account, and the Backup Configuration is moving t...
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How do I change DNS records on GoDaddy's nameservers?
Question How do I change DNS records on GoDaddy's nameservers? Answer GoDaddy provides the following documentation related to managing DNS records on their nameservers. Manage DNS zone files Add...
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ELevate blocker: cPanel thinks that this is a container-like environment
Symptoms When running the elevate-cpanel script on a Virtuozzo container, you encounter a warning similar to the following. * 2024-06-06 18:19:16 [WARN] *** Elevation Blocker detected: *** cPanel ...
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mysqldump errors: "Column count of mysql.proc is wrong" or "Couldn't execute 'show events'"
Symptoms When trying to backup a cPanel account, you may find one of the following errors happening regarding a database: mysqldump: Couldn't execute 'SHOW FUNCTION STATUS WHERE Db = 'place_holder'...
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How to remove the restriction on port 25 from my AWS Lightsail instance?
Question How do I remove the restriction on port 25 from my Lightsail instance? When using a Lightsail instance, you may find that port 25 is blocked, which doesn't allow your email to function. ...
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Should I use an RPM from the EasyApache4 Experimental repository?
Question Should I use an RPM from the EasyApache4 Experimental repository? Answer The EA4 Experimental Repo contains updated RPMs that are still in the experimental stage. They are not recomm...
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What is TTFB (Time to First Byte) value and how do you test for it?
Question What is TTFB (Time to First Byte)? TTFB is the initial server's response time, which is the time between a web browser requesting a website and when the website starts to load from th...
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Why do I see "Your IP Address Has Changed"?
Symptoms You may see that clients routinely get logged out of cPanel, WHM, or webmail interfaces, and messages similar to the following may be found in the session_log and login_log log files. [202...
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Why are all of my new accounts not resolving their IP address when using the Hosting Provider DNS servers?
Question You have created several new accounts on the server. And the domains are using your Hosting Provider DNS servers. Why are the new domain IP addresses not resolving to the rest of the globe...
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How to tell if the same cronjob ran twice?
Question Is there a method to determine if a cronjob ran twice? Answer Yes. It would require cross-referencing the "date", "time" and "command" in the /var/log/cron* file. For example...