cPRex Jurassic Moderator
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Activity overview
Latest activity by cPRex-
cPRex commented,
Not necessarily - it really depends on what the files are and what created them.
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cPRex commented,
How big is that directory? If it's too small, you may just need to increase the size: https://support.cpanel.net/hc/en-us/articles/360063263733-How-to-increase-the-size-of-the-cPanel-generated-tmp...
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cPRex commented,
Sure thing!
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cPRex commented,
I see we've sent a few replies there so it looks like it's being handled!
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cPRex commented,
We don't provide support outside of what is included with direct license holders - if your purchase your license through us that includes support.
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cPRex commented,
Great - I'll bring that up in our next meeting!
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cPRex commented,
Hey there! The most likely issue is that a database password changed. You'd need to know the configuration settings for the database to start troubleshooting. Usually those are found in a config...
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cPRex commented,
I'm not entirely sure why that would be happening, but it's good to hear that it's working. It would be best to create a ticket for this issue so we can see it in action.
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cPRex commented,
I'm not seeing any features like this in the system - would you like to submit one at features.cpanel.net? If not, I'm happy to do that for you!
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cPRex commented,
Correct - it would be best to submit a ticket so we can check this directly on the machine and see why WP Toolkit can't be installed.