Sean Malen
- Total activity 241
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Activity overview
Latest activity by Sean Malen-
Sean Malen created an article,
How to purge lscache
Introduction LiteSpeed doesn't automatically clear the VirtualHost-level cache. However, this cache can be cleared with a cron job. This article provides the steps to create the cron job. Procedu...
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Sean Malen created an article,
Interface 500 error :: error while loading shared libraries: libldap_r-2.4.so.2: cannot open shared object file: No such file or directory
Symptoms WHM/cPanel generates a 500 error when accessing phpMyAdmin, WP Toolkit, or Roundcube Webmail, including one of the following error message in the cPanel error logs: cpanel_php_fpm libldap_...
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Sean Malen created an article,
No vhosts config data for user “$USER” at /usr/local/cpanel/Cpanel/Config/WebVhosts.pm
Symptoms When attempting to unsuspend an account or access the account's cPanel, you encounter an error similar to one of the following. No vhosts config data for user “cpusername” at /usr/local/cp...
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Sean Malen created an article,
SSL expired in browser despite new certificate installed when running ea-nginx
Symptoms When using ea-nginx, updated certificates provided by AutoSSL are not being served. Even after restarting NGINX or clearing the cache, the issue persists. Description If NGINX is gracefu...
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Sean Malen created an article,
How to delete an email forwarder from Webmail
Introduction An email forwarder can be deleted from Webmail. Procedure Log into Webmail on the email account with the forwarder to delete.Please note that if you are automatically logged into Ro...
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Sean Malen created an article,
Records of the same name and type must always have the same TTL value.
Symptoms You are attempting to edit or insert a new DNS record when the system returns an error resembling the following: domain.tld's “MX” records have mismatched TTL values (14400 and 300). Recor...
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Sean Malen created an article,
“host.domain.tld” resolves to the local server. Provide a remote hostname or IP address instead.
Symptoms When attempting to transfer an account using the "Transfer Tool" in WHM, you encounter an error similar to the following. The “ServiceProxy” restore module failed because of an error: (XID...
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Sean Malen created an article,
Unable to delete emails via Webmail :: Server Error: UID MOVE: Internal error occurred - missing folders
Symptoms When trying to delete emails from Roundcube or view certain folders, you receive the following error: Server Error: UID MOVE: Internal error occurred. Refer to server log for more informat...
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Sean Malen created an article,
How to restart ea-nginx from the command line
Introduction On occasion, Nginx will restart without loading the current configuration. In these cases, it is necessary to manually restart the Nginx service. Procedure Access the server's comma...
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Sean Malen created an article,
CloudLinux :: cPanel updates failing due to system packages not being able to install
Symptoms If your server uses CloudLinux, you may be trying to install cPanel fresh or update to the latest version when you receive an error that the update could not complete. An error similar t...