Angela Oates
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Activity overview
Latest activity by Angela Oates-
Angela Oates created an article,
When will cPanel stop supporting CentOS 7?
Question When will cPanel stop supporting CentOS 7? Answer CentOS 7 reaches end-of-life on June 30, 2024. The last cPanel version to support CentOS 7 is LTS 110. cPanel has recently partnered wit...
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Angela Oates created an article,
Can separate retention policies be set for local and remote backup destinations?
Question Can separate retention policies be set for local and remote backup destinations? Answer cPanel does not have a method to set a different retention per backup destination. However, JetBac...
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Angela Oates created an article,
Email rejection with the error: "Client host rejected: cannot find your hostname"
Symptoms When sending an email, a bounce-back may have the following error: Feb 5 05:33:25 mail postfix/smtpd[15726:] NOQUEUE: reject: RCPT from unknown[192.0.2.0]: 450 4.7.25 Client host rejected:...
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Angela Oates created an article,
AutoSSL fails with "ERROR “exampledomain.tld” is unmanaged. Verify this domain’s registration and authoritative nameserver configuration to correct this problem."" but I control the nameservers.
Symptoms AutoSSL fails with the error: ERROR “exampledomain.tld” is unmanaged. Verify this domain’s registration and authoritativenameserver configuration to correct this problem. Description Th...
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Angela Oates created an article,
Backup MX Email Bypasses Spam Filters
Symptoms When using a Backup MX server, email bypasses any spam filters in place on the local cPanel & WHM server. Description By design, a Backup MX server is considered a trusted mail server....
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Angela Oates created an article,
What is VIRTFS and can I remove it?
Question What is VIRTFS and can I delete it? Answer From the file "/home/0_README_BEFORE_DELETING_VIRTFS": The /home/virtfs directory contains critical operating system files. If you remove /ho...
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Angela Oates created an article,
Outgoing emails are going to spam folder due to SPF softfail.
Symptoms Outgoing emails are going to the spam folder due to SPF soft fail. The soft fail indicates that the SPF record does not match a DNS check for the SPF record for the domain but, the receivi...
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Angela Oates created an article,
My site's TTFB (Time To First Byte) is high only when accessing PHP content
Symptoms When testing a site's TTFB, it is high only when accessing the site via PHP content. When accessing the domain via a simple text file, the TTFB is low. Description In almost all cases of ...
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Angela Oates created an article,
Email error: "Remote host closed connection in response to initial connection"
Symptoms When sending an email to another server, the following error may be present in the Exim log: 2021-01-04 22:36:59 1kwd9W-0004fc-RL == emailaddress@domain.tld R=dkim_lookuphost T=dkim_remote...
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Angela Oates created an article,
How-To set up email to be hosted on a different server
Introduction Some want to host email on a different server than where the website content is. This is ok as long as you make some DNS changes using the steps below. Procedure 1. Add a new A reco...