Shoshana Billik
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Articles
Recent activity by Shoshana Billik-
How to increase the size of the cPanel-generated /tmp filesystem
Introduction By default, the size of the cPanel-generated /tmp filesystem is 4GB, or 5% of the /usr filesystem size, whichever is smaller. You may wish to increase the size of this filesystem so it...
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mod_security rule causes 403 error in mailman
Symptoms You try to access a mailman page via a domain-based URL and get a 403 error. Description This error can appear when a mod_security rule blocks access to the page. To verify this, search...
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When will full support for Ubuntu be available in cPanel & WHM?
Question When will full support for Ubuntu be available in cPanel & WHM? Answer Ubuntu is fully supported in cPanel & WHM as of version 102. Additional resources Installation Guide - System Req...
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What is the difference between WHM and WHMCS?
Question What is the difference between WHM and WHMCS? Answer WHM and WHMCS are two completely separate products made by different companies. WHM is part of the cPanel & WHM product made by cPane...
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524 timeout error in Cloudflare
Symptoms You encounter a 524 error when browsing your site. Description Cloudflare returns the 524 when it connects to the origin server, but the read or write operation times out. Workaround Y...
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How to remove WHMCS application links
Introduction If you remove WHMCS, or if you move an account to a server without WHMCS, the WHMCS application links remain enabled in the account. To remove these links, you must run two API calls, ...
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Which version of postgres/pgsql should I install on my server?
Question Which version of Postgres/pgsql should I install on my server? Answer cPanel only provides support for the version of Postgres/pgsql that the script at /scripts/installpostgres installs....
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How to Enable or Disable Service (Proxy) Subdomains
Introduction This article provides the procedure to enable or disable Service Subdomains in WHM. Procedure Log into WHM as the ‘root’ user. Navigate to "Home / Server Configuration / Tweak Setti...
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License update failure: DNS query failure (auth.cpanel.net/A): Cpanel::Exception::Timeout/DNS query (auth.cpanel.net/A) timeout!
Symptoms The cPanel license fails to update, and a warning similar to the following may be found in the license_log log file or the output of cpkeyclt. warn [cpkeyclt] DNS query failure (auth.cpane...
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How to Install JetBackup 4 on cPanel Servers
Introduction This article describes how to install JetBackup 4 on cPanel servers. Note: JetBackup 4 does not support AlmaLinux 8 / CloudLinux 8 . If your server is running one of these operating sy...