Bill Bailey
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Articles
Recent activity by Bill Bailey-
whmapi1 manage_features action=[disable|enable] doesn't actually work
Symptoms When using the API call whmapi1 manage_features to attempt to disable or enable a feature in the showcase no action is ever taken. Description This occurs because no configuration files ...
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Reserved, Invalid, and Misconfigured Usernames
Problem One or more of your cPanel users vanish from the WHM interface. Files are still present, and configurations still exist. Answer It is likely that the user(s) in question are on the reserv...
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How to enable AXFR for cPanel controlled domains in BIND
Introduction You may want to transfer a domain's zone to another DNS server or cluster. This article provides the steps to enable AXFR for servers running the BIND nameserver. Procedure Access t...
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How to set bandwidth usage to 0 for a cPanel user account.
Introduction On occasion, you may need to reset a user's bandwidth to 0 before the end of the month. This article provides the procedure to reset a specific user's bandwidth to 0 for the month. P...
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Package Conflict between EA provided Ioncube14 and Alt-PHP
Symptoms A package conflict is encountered when attempting to install EA-PHP's Ioncube 14 for any PHP 8.X version within a CloudLinux server running Alt-PHP. For example: Error: Transaction test er...
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SRV record is not created with Linked Mail Node enabled
Symptoms When using a Linked Mail node, and creating a new account, the related Autodiscover SRV records are not created. Description This behavior occurs because the Linked Node is treated like...
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Remove Exim Connection limits for specific IP addresses
Introduction In some instances, you may need to increase or remove limits entirely for Exim connections from a specific host or set of hosts. The steps outlined below will allow you to do so. Pro...
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How to disable outgoing spam filtering for a recipient domain
Introduction This article provides the procedure to exclude all addresses at a recipient domain from outgoing spam scans. Procedure Access the server's command line as the 'root' user via SSH or...
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Why am I seeing "This account has reached the fixed block count 5120000" in List accounts?
Question Why am I seeing "This account has reached the fixed block count 5120000" in List accounts, and when running the API command whmapi1 get_upgrade_opportunities? Answer With cPanel version 10...
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How to increase the maximum message size of messages within Exim.
Introduction By default, the largest message that Exim can send is 50 MB. This article provides the steps to increase that size. Procedure Log into WHM as the ‘root’ user. Navigate to "Home / Se...