Steven Sublett
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Articles
Recent activity by Steven Sublett-
Is IPv6 required to use cPanel/WHM and AutoSSL?
Question The DNS tool cpdig seems not to be working correctly. I've turned off ipv6 on the server, and it still keeps trying to use ipv6 for DNS queries. Is ipv6 required to use cPanel/WHM ...
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DNS zones disappear
Question Why are the DNS zones removed after transferring an account and removing the account from the source server? Answer In a DNS cluster relationship, changes to all zones will trigger actio...
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What are the IPs that will be in use during Smart Updates or ALL IPs that will be used by the WP Toolkit plugin?
Question What are the IPs that will be in use during Smart Updates or ALL IPs that will be used by the Toolkit plugin? Answer Requests come from two locations: 1.1 The server with WP Toolkit ins...
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Why did the nameserver fail during command "service named status" ?
Question We tried to restart named, but it's is also failing and cannot start: root@server [~]# service named statusrndc: recv failed: out of rangenamed is stopped Maybe it's related to pdns bu...
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How to convert a Parked (Alias) domain to an Addon domain
Introduction This How-To will provide details on how to convert the Parked (Alias) domain to an Addon domain. Procedure Please note, email is NOT removed when you remove the Parked domain. Howeve...
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How to reset user PHP selector extensions to default settings
Introduction CloudLinux PHP selector default settings are applied when a new account is configured. If the default settings are changed after an account is configured, these settings aren't applied...
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SpamAssassin (spamd) service is down: no 'mirrors.updates.spamassassin.org' record found, channel failed
Symptoms After installing or updating cPanel, SpamAssassin is unable to start. Running the sa-update script with the -D and -vvv options fails with messages similar to the following. Apr 3 12:52:5...
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Git Version control fatal: Could not read from remote repository
Symptoms Attempting to set up a private repository failed with a fatal error. Error: (XID 3trgev) /usr/local/cpanel/3rdparty/bin/gitreported error code 128 when it ended:Warning: Permanently added ...
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MySQL database error after restoring from InnoDB corruption on CloudLinux
Symptoms After restoring MySQL databases from InnoDB corruption, the below errors appear on the websites: Critical ErrorCould not connect to the database. Description When MySQL data corruption ...
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Unable to send mail between two servers in the same IP range
Symptoms When sending emails with two servers where the IP range is the same or similar, a connection timed out will occur. Server 1 connecting to Server 2: exinext domain2.comTransport: domain2.co...