Steven Sublett
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Articles
Votes on activity by Steven Sublett-
Is IPv6 required to use cPanel/WHM and AutoSSL?
Question The DNS tool cpdig seems not to be working correctly. I've turned off ipv6 on the server, and it still keeps trying to use ipv6 for DNS queries. Is ipv6 required to use cPanel/WHM ...
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WP Toolkit modified wp-config files after it was installed
Symptoms After the WP Toolkit plugin was installed, the below line appears in the wp-config.php files. Example output: [root@server ~]cPs# grep Toolkit /home/user/public_html/wp-config.phpdefine('W...
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WP Toolkit, WordPress install failure
Symptoms When installing WordPress via WP Toolkit, the below error appears in the log file after the install fails. 2020-12-09 01:12:26.155] DEBUG [Task id: 19] Fatal error: Uncaught TypeError: Arg...
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Rebuild PTR / Reverse DNS Cache and Update Mail HELO for Email deliverability
Symptoms After updating the PTR record for the server's hostname, Email Deliverability is still showing the old PTR record. The interface also indicates the record doesn't match. The system uses an...
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How to convert a Parked (Alias) domain to an Addon domain
Introduction This How-To will provide details on how to convert the Parked (Alias) domain to an Addon domain. Procedure Please note, email is NOT removed when you remove the Parked domain. Howeve...
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Backups PartialFailure "backup_incomplete" in our /backup directory and the old backup won't delete/prune
Symptoms After cPanel daily backups run, the below error is received: Note: The backup logs can be found at path "/usr/local/cpanel/logs/cpbackup/". Note: The backup transporter logs can be found...
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WP Toolkit Email Notifications
Question How to manage WP Toolkit email notifications? Updates, vulnerabilities, plugins, installation, etc... Answer The email contact notification settings can be updated via ( WHM / Plugins ...
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cPanel update Error: Cannot upgrade to until needed system RPMs are installed
Symptoms After running cPanel updates, the below error appeared in the log files: Description cPanel updates will try to ensure system requirements are installed during updates. If the system...
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WP Toolkit - ERROR: Failed to install wp-toolkit-cpanel, see installation log
Symptoms Attempting to install Toolkit on CloudLinux 7 presented the below error messages. Description During the review of this problem, we found that if the CageFS minimum UID is lower than 1...
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Added feature images/icons for the Jupiter theme aren't loading after running sprite_generator
Symptoms After installing custom features or dynamic UI theme components for Jupiter, it can be observed that the icons or images arent loading for the additional features. Description The recom...