Suede Young
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Recent activity by Suede Young-
Can I create a ticket without a cPanel Customer Portal access?
Question Can I create a ticket without a cPanel Customer Portal access? Answer Since most issues submitted to cPanel Technical Support require root access for investigation for both problem solvi...
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Can I try out LiteSpeed before purchasing a license?
Question Is it possible to give LiteSpeed a trial run before purchasing a license for it? Answer At this time, LiteSpeed provides a 15 day trial for your testing needs. Some more information on e...
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Does CVE-2021-26708 affect Cloudlinux 6 and Cloudlinux 7?
Question Does CVE-2021-26708 affect Cloudlinux 6 and Cloudlinux 7? Answer Everyone relying on a major distribution that uses a kernel released after November 2019 right through early February 202...
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PHPMyAdmin gives a 500 error when trying to access with a Cannot Open Source Device
Symptoms PHPMyAdmin cannot load for WHM and cPanel, and the cPanel error log shows a "Cannot Open Source Device." Description When getting a 500 error when accessing PHPMyAdmin, you may find...
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Can I try out WHMCS before purchasing a license?
Question Is it possible to give WHMCS a trial run before purchasing a license for it? Answer At this moment in time, WHMCS does not have any trial license program on its side. They d...
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How do I enable innodb_file_per_table?
Question By default, MySQL has the innodb_file_per_table option disabled. Due to this, how do I enable it so that InnoDB will give free space back to the server? Answer To enable innodb_file_per...
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How do I unban myself from WHMCS?
Introduction Sometimes, you may accidentally get your password or login info incorrect three times and get banned by the WHMCS installation. Procedure To go through and fix this, you can whiteli...
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When do I need to contact cPanel Customer Service to reissue my WHMCS license?
It may be necessary to update the location of your WHMCS installation, which includes moving domain names, or updating folder locations where installed. For help with these changes, please contact...
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Can I hide my trial license banner?
Question If I have a trial license banner, would I be able to go through and hide it without buying a license? Answer Currently, there is no way to hide the trial license banner that shows up in...
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How to disable AutoSSL for one cPanel account?
In some cases, you may want to disable AutoSSL on a cPanel account for aa few different reasons such as if your moving the count and the domain is not pointing to the server anymore of you installe...