Jason Newsome

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Activity overview

Latest activity by Jason Newsome
  • Jason Newsome created an article,

    How to create an Addon Domain via whmapi1

    Introduction Creating an addon domain from the command line involves parking the new domain on a subdomain.  If the subdomain on which the new domain will be parked doesn't exist, the subdomain mus...

  • Jason Newsome created an article,

    How to change the From: Address on cPanel Notifications

    Introduction At this time, the actual sender email address for cPanel notifications cannot be changed; however, the sender name in the From header can be changed: From: SenderName <SenderEmailAddre...

  • Jason Newsome created an article,

    How to open an port with iptables

    Introduction You may find that iptables is filtering a port that should be open. The procedure in this article can assist you with opening the port. Please note that cPanel Technical Support cannot...

  • Jason Newsome created an article,

    Does AutoSSL Support Wildcard SSLs?

    Question Does AutoSSL Support Wildcard SSLs?   Answer The Let’s Encrypt provider allows AutoSSL to use wildcard domains. The certificate request will automatically include a wildcard (*.example.tld...

  • Jason Newsome created an article,

    How to change the default webmail client via the CLI

    Introduction The default webmail client for an email account may be set from the command line.   Procedure Access the command line as the 'root' user via SSH or "Terminal" in WHM. Run the followin...

  • Jason Newsome created an article,

    Security Advisor recommending KernelCare Symlink Protection on unsupported kernels

    Symptoms When attempting to use the Security Advisor GUI to install KernelCare, the page simply refreshes upon attempt without applying the free Symlink Protection patch.   Description Kernels that...

  • Jason Newsome created an article,

    What are mail folder subscriptions?

    Question What are mail folder subscriptions in my mail client?   Answer A mail client will not automatically sync with all folders when connecting to your email account via IMAP. It will sync with ...

  • Jason Newsome created an article,

    How to remove the "sys" database

    Introduction When upgrading from MySQL 5.7 to MariaDB, the sys database must be removed. This article provides the steps needed to remove that database.   Procedure Access the server's command lin...

  • Jason Newsome created an article,

    How to Delete a Site in WP Toolkit

    Introduction Here we'll explain the process to delete a site within WP Toolkit.    Procedure Access WP Toolkit within cPanel.  Select the site you wish to remove.  Click on the options icon on the...

  • Jason Newsome created an article,

    How to Import Mail Into Roundcube

    Introduction Here we'll discuss the procedure to import email into the Roundcube webmail interface.    Procedure From the Roundcube interface of the account you wish to import to, click the gear o...