Ryland Robertson
- Total activity 346
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Activity overview
Latest activity by Ryland Robertson-
Ryland Robertson created an article,
What are the known ELevate blockers?
Question What are the known ELevate blockers? Answer The list of known ELevate blockers is maintained in the following article. Known cPanel ELevate Blockers
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Ryland Robertson created an article,
AutoSSL doesn't function due to DNS Doctoring
Symptoms When AutoSSL runs, the HTTP DCV check fails with an error similar to the following. Local HTTP DCV error (domain.tld): “domain.tld” resolves to a private IP address. The system will skip H...
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Ryland Robertson created an article,
Paper Lantern Deprecation and Removal Schedule
The Paper Lantern theme and all related styles were deprecated in cPanel & WHM version 100. In cPanel & WHM version 108 (debuting Q3-Q4 of 2022): We will remove the Paper Lantern theme from the cP...
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Ryland Robertson created an article,
Emails from Mailman lists are shown as being sent "on behalf of" the mailing list
Introduction Certain third party email clients will read the headers of messages sent from a Mailman list and show them as being sent "on behalf of" the name of the mailing list itself. This occurs...
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Ryland Robertson created an article,
"Access denied - Invalid HELO name (See RFC2821 4.1.1.1)" messages in exim_mainlog
Symptoms When sending an email to a remote server or receiving an email from a remote server, the reciving server's response will contain the following: Access denied - Invalid HELO name (See RFC28...
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Ryland Robertson created an article,
How can I upgrade pip for my application's virtual environment?
Question How can I upgrade pip for my application's virtual environment? Answer When editing an application via CloudLinux's Setup Python App module the command to enter the application's virtual...
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Ryland Robertson created an article,
How do I uninstall WP Toolkit?
Question How do I uninstall WP Toolkit? Answer To uninstall the WP Toolkit plugin on the command line, run the following command as the root user: Red Hat®-based servers rpm -e wp-toolkit-cpanel...
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Ryland Robertson created an article,
How do I convert a WHM user’s access hash to an API token?
Question How do I convert a WHM user’s access hash to an API token? Answer The /usr/local/cpanel/scripts/convert_accesshash_to_token script can be used to convert a WHM user’s access hash to an A...
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Ryland Robertson created an article,
Why do I receive "Vhost belongs to nobody" when running the AutoSSL queue?
Question Why do I receive Vhost "example.com" belongs to “nobody” when running the AutoSSL queue? Answer Check to ensure that the domain exists within the /etc/userdomains file.
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Ryland Robertson created an article,
Where can the cPHulk Brute Force Protection logs be found?
Question Where can the cPHulk Brute Force Protection logs be found? Answer cPHulk stores its logs in the following files: /usr/local/cpanel/logs/cphulkd.log /usr/local/cpanel/logs/cphulkd_err...