Ryland Robertson
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Articles
Recent activity by Ryland Robertson-
Subdomain doesn't resolve after adding it in cPanel when using remote nameservers
Symptoms A subdomain added to cPanel isn't resolving when its main domain uses remote nameservers. Description When a subdomain is created in cPanel, an A record is created in the domain's local ...
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What are Service Subdomains?
Question What are Service Subdomains? Answer Service Subdomains (formerly known as Proxy Subdomains) provide access to cPanel & WHM interfaces and services such as cPanel, WHM, and Webmail. When ...
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AutoSSL doesn't function due to DNS Doctoring
Symptoms When AutoSSL runs, the HTTP DCV check fails with an error similar to the following. Local HTTP DCV error (domain.tld): “domain.tld” resolves to a private IP address. The system will skip H...
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What are the known ELevate blockers?
Question What are the known ELevate blockers? Answer The list of known ELevate blockers is maintained in the following article. Known cPanel ELevate Blockers
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Error updating packages due to FleetSSL cPanel shutdown
Symptoms When updating packages, you encounter errors similar to the following. Error: Failed to download metadata for repo 'letsencrypt-cpanel': Cannot download repomd.xml: Cannot download repodat...
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How do I uninstall WP Toolkit?
Question How do I uninstall WP Toolkit? Answer To uninstall the WP Toolkit plugin on the command line, run the following command as the root user: Red Hat®-based servers rpm -e wp-toolkit-cpanel...
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How can I regenerate the file /var/cpanel/modsec_cpanel_conf_datastore?
Question How can I regenerate the file /var/cpanel/modsec_cpanel_conf_datastore? Answer This file is not always updated properly when rule changes occur. That can lead to errors when rebuilding t...
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How to change the FTP port for PureFTPd
Introduction This article provides the steps needed to change the FTP port number for the pure-ftpd service. Procedure Access the server's command line as the 'root' user via SSH or "Terminal" i...
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How to enable a repository on a RHEL-based system
Introduction This article provides the steps to enable a repository on RHEL-based systems. Procedure Access the server's command line as the 'root' user via SSH or "Terminal" in WHM. Run the fol...
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How do I obtain a DS (Delegation Signer) record via the command line?
To obtain a DS (Delegation Signer) record, you need to use the "pdnsutil show-zone" command. The "show-zone" command will allow you to view your DS records for the domain. Please note that you wi...