
Ryland Robertson
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Articles
Recent activity by Ryland Robertson-
Why do I get the error "CNAME and other data" when trying to add a CNAME record?
Question Why do I get the following "CNAME and other data" error when trying to add a CNAME record? Error: The DNS zone file is invalid. (Line #: domain.tld: CNAME and other data) Answer This iss...
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How do I uninstall WP Toolkit?
Question How do I uninstall WP Toolkit? Answer To uninstall the WP Toolkit plugin on the command line, run the following command as the root user: Red Hat®-based servers dnf remove wp-toolkit-cp...
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How do I rescan or reindex email data with Dovecot Solr (Full Text Search)?
QuestionHow do I rescan or reindex email data with Dovecot Solr (Full Text Search)?AnswerIf this needs to be rebuilt for specific users, The root user can utilize the following command via SSH or t...
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'agent360 test' returns errors or only lists CPU load statistics
Symptoms When loading the 360 Monitoring module, you encounter either an "undef error" when loading the page or the page only shows CPU load statistics and nothing else. Description This is cause...
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Removal of File Manager's "HTML Editor" tool from all supported versions of cPanel & WHM
Symptoms When using cPanel's File Manager, the "HTML Editor" tool is no longer available for editing. Description File Manager's "HTML Editor" tool utilizes the CKEditor software, which has been ...
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Roundcube's custom Sent folder is reset to the default after recent updates.
Symptoms When logging into Roundcube via Webmail we noticed that our custom Sent folder has been reverted to the default location. Description We've opened an internal case for our development te...
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Paper Lantern Deprecation and Removal Schedule
Question When will the cPanel Paper Lantern theme be removed from cPanel? Answer The Paper Lantern theme and all related styles were deprecated as of cPanel & WHM version 100 and fully removed in...
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cPstrict is being loaded from an unsupported perl error on cPanel & WHM version 126.
Symptoms The following error is seen on cPanel & WHM version 126 via the cPanel error_log: cPstrict is being loaded from an unsupported perl (/usr/bin/perl) at /usr/local/cpanel/cPstrict.pm line 27...
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Error "failed to reserve page summary memory" when attempting to set the default PHP version.
Symptoms When attempting to update the EasyApache 4 default PHP version via the /usr/local/cpanel/bin/rebuild_phpconf script, we see the following error output: Fatal error: Uncaught PleskExt\WpToo...
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How to backup your Exim configuration
Introduction This article provides information on how to backup your Exim configuration. Procedure Log in to WHM as the ‘root’ user. Navigate to "Home / Service Configuration / Exim Configuratio...