cPanelAaronH
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Articles
Recent activity by cPanelAaronH-
Backblaze times out when validating a remote destination.
Symptoms When Backblaze is configured as an additional destination, the destination never validates. Description After BackBlaze is configured and you go to validate the destination, this spins ...
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Cannot be decoded by this version of the ionCube Loader.
Question I see on my domain that the version of ionCube is not compatible with the PHP script. How can I resolve this? Answer If you see "Cannot be decoded by this version of the ionCube Loader."...
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Two-Factor Authentication fails to enable with failed to load and to parse the file tfa_userdata.json
Symptoms When enabling Two-Factor Authentication in the WHM interface, you are presented with a failure to load and parse errors relating to the tfa_userda.json file. Description When ena...
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Unable to obtain a free hostname certificate due to a 403/404 when DCV check runs in /usr/local/cpanel/bin/checkallsslcerts
SymptomsAfter running the /usr/local/cpanel/bin/checkallsslcerts script via SSH, you may see errors similar to the following:CONFIG_TEXT: FAILED: Cpanel::Exception/(XID bj6m2k) The system queried ...
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Deprecated warnings logged when taking actions in RoundCube
Symptoms When PHP-FPM is disabled, Roundcube will log many warnings about depreciated strings. Description With cPanel 120.0.12, we updated our internal PHP version to 8.3. When the cPanel PHP-FP...
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How can I remove a feature from the Feature Showcase?
Symptoms There may be a time you want to remove a feature from appearing in the feature showcase after cPanel has upgraded. Description After cPanel has upgraded and new features are added, you ...
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How do I disable cphttpd?
Symptoms When running a DNSOnly server, you find that the WHM still responds on port 80 with the default page, or a 404 page. Description When cPanel DNS server is spun up, the cphttpd service i...
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Running AutoSSL for a user can error with "failed to obtain filesystem information: Permission denied"
Symptoms When running AutoSSL for a user, the system failed to obtain filesystem information about “/var/cpanel/ssl/apache_tls/sub.domain.tld/combined” because of an error: Permission denied Descr...
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421 Misdirected Request
Symptoms When accessing my domain, I sometimes see a 421 Misdirected Request. The client needs a new connection for this request as the requested host name does not match the Server Name Indication...
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Exclude a domain is not present in the SSL/TLS interface inside of cPanel.
Symptoms There is no option to exclude a domain when accessing the SSL/TLS cPanel interface for AutoSSL. Description When I try to exclude a domain from the SSL/TLS Status interface from wit...