vincentg

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Recent activity by vincentg Recent activity Votes
  • Transferring accounts to reseller server

    Hi there,  Most of my experience with WHM/cPanel has been with dedicated servers where I have root access and can use the import tools. I am now in a situation where I need to move several accounts...

  • System SSL due to expire

    Hi there, On my main server I am receiving emails from the system informing me my system SSL certificate will expire within 30 days (currently 9 days to go). My server's IP ranges were recently cha...

  • Reseller cannot access WHM. When I do I see no menus

    I had a reseller client explain they cannot access WHM. I assumed it was a password issue, but I decided to check if WHM was accessible. I accessed the customer's account through WHMCS and used one...

  • PHP-FPM and temp folders

    On one of my Cpanel servers, we have Softaculous installed. I often noticed errors when installing scripts using this. It seems that php-fpm doesn't recognise the default temp folder location and ...

  • Client suddenly unable to login to email using Outlook

    Today I received a support ticket from a client who is no longer able to log in to email using Outlook. They can access Webmail no issue but Outlook just fails with error 0x80042108. All other web...

  • Wrong SSL being assigned to a domain when changing the sites IP address

    My server provider recently requested I change my IP ranges. I was provided with new IP addresses and I imported these into WHM. I then changed the main IP address used by Cpanel within the basic w...

  • Can't redirect www to domain

    Really it's two problems The site is auto redirecting to SSL and yet there is no setting to do so. All other redirects except one to redirect www to domain works fine. No matter how I try I can no...

  • How to Remove cWatch

    cWatch provides an install but no removal How do we remove it. As to why I want to remove it is because their support is the worlds worst. I had an support ticket opened in March which was never ...

  • Email alias spam problems

    Having been getting these messages for quite some time with no way to block them I think it would be nice if Cpanel can some how add spam checking to an alias. I have an email forward setup to sen...

  • Setting redirects that work on cell phones

    Seems that cell phones require more attention when it comes to redirects. A simple redirect like going from www to no www doesn't work on a cell. Are there any guide lines for this? Redirects set...