shanjie

1. Community
2. Email
3. Server experiencing high IO

99.99 % php-cgi /home/user/public_html/index.php 99.99 % lsphp /home/user/public_html/index.php Suggests only the website or index file causing the issue but if needed a detailed troubleshooting ...

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• shanjie
• July 17, 2020 07:28
• 0 votes

1. Community
2. Web Servers & Applications
3. How to find which domains using a specific PHP version?

ignore please

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• shanjie
• August 27, 2019 01:27
• 0 votes

1. Community
2. Email
3. email accounts creation/deletion logging?

Try this grep "delete_pop" /usr/local/cpanel/logs/access_log Will returns all deleted email accounts with user name and IP Hi, it only return with the IP and the cPanel user name. It wont show the...

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• shanjie
• September 13, 2018 09:57
• 0 votes

1. Community
2. Account Administration
3. Error while terminating an account

Hello, Can you verify if this happens on cPanel version 66.0.24 or newer? It's possible this is related to the following case: Fixed case CPANEL-15877: Ensure accounts with missing userdata can b...

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• shanjie
• October 11, 2017 09:42
• 0 votes

1. Community
2. Account Administration
3. Error while terminating an account

Hello, Can you let us know the full output from /usr/local/cpanel/logs/error_log when this happens? Also, is this happening for any account that you attempt to terminate, or is the issue isolated ...

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• shanjie
• October 09, 2017 06:47
• 0 votes

1. Community
2. Account Administration
3. Error while terminating an account

Are you trying to Terminate account from WHM or some other billing software ( WHMCS) ? Terminate acc from WHM

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• shanjie
• October 05, 2017 08:47
• 0 votes