thowden

1. Community
2. Transfers
3. Merging Two cPanel Servers

Hi In brief, I would start by fixing your client email configurations. Each client domain should NOT use your CPanel server hostname for mail. Client domains should use mail.client.domain.whatev...

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• thowden
• July 16, 2019 21:30
• 0 votes

1. Community
2. Domain Management
3. CName forwarding not working as expected

Hi test.example.com is a hostname. If you check the domain portion of that address, i.e. example.com which is the domain name, the domain is currently expected to be found on ns1.example.net or...

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• thowden
• July 14, 2019 08:50
• 0 votes

1. Community
2. Domain Management
3. CName forwarding not working as expected

Hi That sounds like the DNS is not correctly configured but without the domain name being provided your question is too vague for anyone to check, test or advise.

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• thowden
• July 14, 2019 08:03
• 0 votes

1. Community
2. Web Servers & Applications
3. Changes to .htaccess file concerns

Hi The .htaccess file is edited by the scripts for controlling apache and php settings in EasyApache. Depending on which scripts were run then yes, the file may have been edited by the update yo...

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• thowden
• April 18, 2019 08:37
• 0 votes

1. Community
2. Operating Systems
3. PHP-FPM, .htaccess Configuration

Hi Lauren Thanks for the reference. I think it covers everything I was doing yesterday. The question relates to something that is not a php.ini directive but a PHP-FPM directive. Checking the PHP...

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• thowden
• September 06, 2018 22:31
• 0 votes

1. Community
2. Web Servers & Applications
3. [CPANEL-21873] Alt-php SCL causes unresolvable message about PHP-FPM to appear

Hi All Note to self: read carefully before chasing ghosts. The PHP-FPM installer review at the top of the MultiPHP manager is referring to 'alt-php56-php-fpm' and not 'ea-php56-php-fpm' which ar...

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• thowden
• May 16, 2018 20:21
• 0 votes

1. Community
2. Web Servers & Applications
3. [CPANEL-21873] Alt-php SCL causes unresolvable message about PHP-FPM to appear

Hi Some extra info: I have run /scripts/php_fpm_config --check and /scripts/php_fpm_config --rebuild and that all seems to report as ok Under the Service Configuration -> Service Manager -> PHP...

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• thowden
• May 16, 2018 19:13
• 0 votes

1. Community
2. Email
3. Turn off/Shut down site, retain email addresses

Hi Easy plan: Take a backup of the old account(s) and download to a USB drive somewhere. Lock it away and pretend you don't really need it. Close / Cancel / Delete the account(s). Setup a new a...

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• thowden
• March 04, 2018 22:36
• 0 votes

1. Community
2. Domain Management
3. Problem with changing hostname

Hi Did you update your DNS records ? You mention /etc/hosts which is a local Windows DNS record and not the public DNS record. Tony

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• thowden
• March 04, 2018 22:17
• 0 votes

1. Community
2. Security
3. Copied Cert Key Invalid

Hi CPanel issued certificates are generally available and default on most WHM / CPanel systems, so yes if that feature is enabled, all sites / domains will get one. My best guess from your descri...

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• thowden
• March 04, 2018 22:13
• 0 votes