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Activity overview

Latest activity by whipworks
  • whipworks created a post,

    Delayed Incoming Emails

    Hi, Are there any new policies that cpanel has that would cause emails to be delayed? We're looking at 30mins to 1hr and a half mostly. Is there a way to fix this issue?

  • whipworks created a post,

    Site resolves to another site

    Hey guys, Not sure which category this falls into. Site redirects to another site. There's no redirect that we can find on both accounts. There's no update done on the site as far as I see. But f...

  • whipworks created a post,

    Can't access wordpress login page

    Hi all! Apologies if this isn't the right thread, but has anyone encountered this issue? We're unable to access the wordpress login page for out account. It keeps redirecting to the main website. ...

  • whipworks created a post,

    Cpanel reading file size incorrectly

    Has anyone notice this or is this a cpanel issue? Not sure if it's normal. In public_html, there's a folder, say wp-content, and the file size indicates it's 4MB. But when you go in, you will see ...

  • whipworks created a post,

    Iphone update affecting email accounts

    Hi, Not sure if anyone is getting this issue. For the longest time now, every time there's an update on an iphone, the mail settings on the accounts gets changed. We tend to correct the settings b...

  • whipworks created a post,

    Cannot create a domain alias

    Hi, Newly created CPanel server. Just has 2-3 accounts at the moment. Trying to create a domain alias but it renders out an error about DNS and IP issue(s). "There was an error when the system at...

  • whipworks created a post,

    Alias Email Forwarding

    Hi guys, I'm setting up an email alias aliasemail@domain.ca to forward to realemail@domain.com. Doesn't seem to be working and no bounce back emails or errors shows. I would've thought that it wou...

  • whipworks created a post,

    Whitelisting Issue using Roundcube

    Hi, We use Rouncube to check emails, but for some reason a particular email address keeps going straight to the spam/junk folder. Roundcube doesn't seem to have a filter option to whitelist the sa...

  • whipworks created a post,

    How to access "Other Usage" on disk usage?

    Hi Support, We've been having this issue for the longest time, and there's really no proper solution given to this. We need to know how to access this "other usage" that is taking up space on the ...

  • whipworks created a post,

    Transferring an account that has parts of it's username already existing

    Hi Support, We were currently transferring an account from an old CPanel server to a new one and the new one wouldn't accept it because part of the username of the account being transferred alread...