adeyjones

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Latest activity by adeyjones
  • adeyjones commented,

    Ahh yes I enabled that not so long ago - I have now disabled and will ask the customer to try again for a few days and see what happens. Thanks for the help.

  • adeyjones commented,

    @cPRex - Thanks, Modsecurity is not enabled but I have checked error log and all of the lines that relate to that site with that client IP address says "client denied by server configuration" - wha...

  • adeyjones commented,

    No nothing out of the ordinary in .htaccess, just the standard Wordpress stuff and a rule to enforce https which I use on all sites.

  • adeyjones created a post,

    403 when accessing site from one specific location

    Hi, I host a website for one of my customers and there are no issues with the site or access for anyone, anywhere. Except the customer cannot seem to access the site from their office and keeps get...

  • adeyjones commented,

    Does this help?

  • adeyjones created a post,

    Primary site for server?

    Hi, I have just removed a site from my server as the customer has terminated their contract, their domain name however still points to the server as it is administered by a third-party. As I have r...

  • adeyjones commented,

    It definitely sounds like there is something up with the DNS configuration that is keeping those domains from being proxied to the new machine. You can always submit a ticket to our team to have ...

  • adeyjones commented,

    Hi @cPRex and @rbairwell So I transferred the second of my 3 accounts and the same thing happened, the .co.uk domains loaded fine and the .nhs.uk domains would not, until I unsuspended the account...

  • adeyjones commented,

    Unsuspending the account on the remote server brought these sites back online - so why would those domains with NS records pointing to the remote server load fine on the new server, but the domains...

  • adeyjones commented,

    Unfortunately this doesn't seem to have gone to plan. I have transferred one of these accounts, and the .co.uk domains where the nameservers are still pointing to the remote server, they are loadin...