jndawson
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Recent activity by jndawson-
Wordpress "Could not insert post into the database"
This is a newly built server with very little customization. Customer site was moved from another server with no issues. Pertinent info: OS: CloudLinux 3.10.0-962.3.2.lve1.5.28.el7.x86_64 WHM: v86...
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How to redirect IP address to domain?
We have a customer that posts a weather cam on their site. Their account used to be on a server that we recently decommissioned to upgrade to CentOS7/CloudLinux. Prior to the upgrade, we moved all ...
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lve-utils conflicts with ea-apache24-mod_lsapi
We are setting up a new whm box (CentOS7, whm 86.0.4) and installed CloudLinux after getting whm/cpanel configured. This error popped up: Error: lve-utils conflicts with ea-apache24-mod_lsapi-1.1-...
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jailed_virtual_address_pipe failure for WHMCS pipe
Sometime on 11/13, our working-for-many-years forwarding pipe to our WHMCS started failing: 2019-11-15 14:09:10 1iVjm9-0001lC-Iv ** |/home/risp/whmcs_crons/pipe.php (email@isp.tld) R=virtual_alia...
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Can't update PHP
We have a customer's website running under php5.6. We want to update to php7.3. Current specs: Centos 6.10 WHM 84.0.9 EA4 Apache 2.4.41 PHP5.6 PHP-FPM Using WHM, selecting PHP7.3 results in this ...
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The system cannot update the /var/cpanel/sysinfo.config file
This may be related: Running v.82.0.0 on CloudLinux 3.10.0-962.3.2.lve1.5.25.12.el7.x86_64 [2019-07-16 06:35:56 -0700] Switching to version 11.82.0.2 of updatenow to determine if we can reach th...
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[CPANEL-26814] AutoSSL last ran on December 31, 1969
We had a customer complain that his SSL cert had expired on the 9th (today's the 11th). All accounts are on autoSSL, so that was puzzling. We checked and the certs had expired, but not renewed. W...
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How to allow SSL certs on unhosted servers?
(v.80.0.14) We are running into more frequent occurrences of this scenario: Hosted customer has another server somewhere (usually office mail server or remote web site) and wants to add an SSL cer...
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[CPANEL-27532] /scripts/modsec_vendor update failed
All of our servers are reporting identical update failures: The cPanel & WHM update process failed for the following reason: Maintenance ended; however, it did not exit cleanly (256). The followin...
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[CPANEL-27373] Needed system RPMs were not installed: perl-File-Copy-Recursive
We had one of our servers spit out an error when updating to v.80 last night. Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive Reran update manually, same result. Checked th...