Christopher Barnett
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Articles
Recent activity by Christopher Barnett-
Can I put my name servers on cprapid.com (ns1.cprapid.com)?
Question Can I put my name servers on cprapid.com (ns1.cprapid.com)? Answer No, you must use a domain that you control the DNS for. cprapid.com is owned and controlled by cPanel. It is used to en...
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The server's outgoing IP keeps changing.
Symptoms The server periodically sends traffic from different IP addresses configured on the server. Description The source IP address for any traffic generated on a server will be the IP addres...
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Queries to MyISAM table stuck in "Waiting for table level lock" state
Symptoms You may see queries stuck in the MySQL process list with the "Waiting for table level lock" state. Description MySQL only uses row-level locking in InnoDB tables, while MyISAM tables us...
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Update the remote server, or fix its SSH
Symptoms You may see the following error while trying to transfer accounts between cPanel servers. Update the remote server, or fix its SSH Description This can occur if there is an SSH ac...
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Can't renew hostname SSL: The domainNames argument is invalid
Symptoms You encounter messages similar to the following when running the checkallsslcerts script. The cPanel Store returned an error (X::Item::ActivationFailure) in response to the request “POST s...
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How to verify system packages
Introduction This article covers how to verify system packages. This will allow you to see if any changes have been made to files supplied by the package. Procedure Access the server's command l...
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What operating systems are supported by cPanel?
Question What operating systems are supported by cPanel? Answer cPanel is compatible with the following operating systems for the specified release tier. Operating System 118 - LTS 122 - ...
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How to add mount points to CageFS
Introduction This article provides the procedure for adding additional mount points to CageFS. Procedure Access the server's command line as the 'root' user via SSH or "Terminal" in WHM. Open th...
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How to change a cPanel account password using WHM
Introduction From time to time cPanel account passwords may be needed. The steps below cover how to do this. Procedure Log in to WHM as the root user and navigate to the following location: "Hom...
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Transfer fails with "Insufficient disk space is available"
Symptoms When attempting to transfer an account, You will see an error similar to the following. Account "ACCOUNT_NAME": Insufficient disk space is available. "/home" on host "HOSTNAME" has 123.4 G...