Alex Jankowiak
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Activity overview
Latest activity by Alex Jankowiak-
Alex Jankowiak created an article,
WHMSonic and other plugins fail after upgrading to cPanel version 110
Symptoms After upgrading to cPanel version 110, some plugins, such as WHMSonic, stop working. Errors similar to the following can be seen in the cPanel error log. [17-May-2023 12:54:01 -0200] PHP F...
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Alex Jankowiak created an article,
Planned Sectigo Outage - February 25th, 2023 | AutoSSL Failures
Symptoms On February 25th, 2023, Sectigo will be undergoing planned maintenance. During this window, AutoSSL will return errors such as the following: AutoSSL returns The cPanel Store returned an e...
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Alex Jankowiak created an article,
Why can't I connect via POP3, IMAP, or SMTP to a domain routed through Cloudflare?
Question Why can't I send mail to a domain proxied behind Cloudflare? My mail client also can't connect to the server. Answer Cloudflare does not proxy POP3, IMAP, or SMTP traffic. The allowed po...
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Alex Jankowiak created an article,
Can LiteSpeed Memcached be installed on cPanel servers?
Question Can Litespeed Memcached be installed on cPanel servers? Answer LiteSpeed Memcached (LSMCD) is a drop-in replacement for Memcached, which can be used on cPanel servers. Additional res...
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Alex Jankowiak created an article,
When does my hostname certificate renew?
Question When does the /usr/local/cpanel/bin/checkallsslcerts command replace the cPanel hostname certificate? Answer Hostname certificates are renewed three days before expiration if the certifi...
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Alex Jankowiak created an article,
script not found or unable to stat: /usr/local/cpanel/cgi-sys/ea-phpXX
Symptoms After an account transfer from one cPanel server to another, on rare occasions, the account's site doesn't load. Checking the Apache error_log reveals the following error, where the XX in ...
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Alex Jankowiak created an article,
cPanel Service Certificates won't install because the administrator disabled this functionality
Symptoms When running the checkallsslcerts script, you receive a message similar to the following. The system will not attempt to replace the certificate for the “ftp” service with a signed certifi...
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Alex Jankowiak created an article,
Google Drive API Deprecation Notice Inquiry [September 13, 2021]
Google recently issued a notice to Drive Developers stating changes to the API taking effect on the 13th of September, 2021. Answer As noted by Google: Will this change affect me? If your applicat...
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Alex Jankowiak created an article,
How to find details on the deletion of an account?
Help! An account is gone and I don't know where! I need to know how and why it was deleted. Procedure First, check if you have backups enabled You can always restore an account backup if a cPanel a...
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Alex Jankowiak created an article,
How to change the Login Theme
Introduction I've created a login theme to customize the branding for cPanel & WHM, but now I need to upload and enable it. What do I do now? Procedure If you haven't already, you'll need to crea...