Brian Jacobs
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Activity overview
Latest activity by Brian Jacobs-
Brian Jacobs created an article,
Unable to Update cPanel on CentOS/CloudLinux 7: Needed system packages were not installed: libzstd
Symptoms When attempting to update cPanel to version 110.0.51 or higher on a CentOS or CloudLinux 7 server, you encounter an error similar to the following. [2025-01-19 08:54:20 -0600] E Sysup: Nee...
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Brian Jacobs created an article,
How to disable the announcement banner in cPanel.
Introduction The announcement banner advertises new cPanel features. However, some providers may not want the banner displayed. The following article provides the steps to disable the announcement ...
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Brian Jacobs created an article,
RPM-GPG-KEY-AlmaLinux Fail to update
Symptoms You are trying to perform a fresh install of cPanel or update an existing installation on an AlmaLinux 8 server, or CloudLinux server based on AlmaLinux 8. The installation or update fails...
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Brian Jacobs created an article,
Terminal returns a websocket error when Imunify360 is running.
Symptoms When attempting to access "Terminal" in cPanel, you receive an error similar to the following. Error: The WebSocket handshake failed at 12:28:22 PM Description This issue is caused by th...
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Brian Jacobs created an article,
Apache 2.4.56 write rules return a 403 if there is a space in the URL
Symptoms After upgrading to Apache 2.4.56, a URL subject to a rewrite rule in .htaccess throws a 403 error. Errors similar to the following are also found in the Apache error log. [Mon Mar 13 12:06...
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Brian Jacobs created an article,
What is the difference between IMAP and POP3?
Question What is the difference between IMAP and POP3? Answer When you use POP3, the mail server deletes messages from the server when downloaded. That means that messages can only be accessed fr...
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Brian Jacobs created an article,
CloudLinux Manager reports to reboot for kernel while using an CloudLinux Kernel
Symptoms After rebooting into the most recent CloudLinux kernel, you see the following message in "CloudLinux Manager." Reboot your system to update the kernel. If this message is displayed after r...
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Brian Jacobs created an article,
Is Imagick available for PHP 8.X?
Question Is the ImageMagick PHP PECL module available after 8.0? Answer The imagick PECL module version 3.5 and higher support PHP 8.X. Additional resources imagick changelog | PHP PECL
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Brian Jacobs created an article,
Can I Use OpenVZ 8 As My Server Environment?
Question Can I use OpenVZ 8 as my server environment? Answer Currently, OpenVZ 8 is in an Alpha state as of September 2021: https://lists.openvz.org/pipermail/users/2021-September/008160.html W...
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Brian Jacobs created an article,
PHP PECL Module Path is Empty.
Symptoms When trying to install a PHP PECL module you may see an error of the following in WHM Path Path not found. or when trying to install using the command line you see ERROR: The default confi...