Brian Jacobs
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Recent activity by Brian Jacobs-
What services does Ubuntu Support?
Question Ubuntu 22.04 has been a supported operating system for cPanel since cPanel version 11.118, What services will be supported on this operating system? Answer A large number of the core se...
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How to setup remote backup for DigitalOcean Spaces
Introduction DigitalOcean provides an S3 environment for a storage solution called Spaces. Spaces is an S3-compatible object storage service that lets you store and serve large amounts of data. Eac...
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Malformed communication packet error on MySQL 8.0 on CloudLinux
Symptoms Some user contents may experience an error of the following when visiting their website: MySQL query error [1835]: Malformed communication packet. Workaround CloudLinux does have a ...
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How to remove version-locked RPM packages
QuestionHow do you remove version-locked RPM packages? AnswerSometimes, some packages available to be updated create a conflict on the system that can result in a package needing to be locked while...
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cPanel Security Bounty Program
Question What is the 'cPanel Security Bounty Program'? Answer To show its appreciation for security researchers who follow responsible disclosure principles, cPanel offers a monetary reward program...
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How to uninstall Imunify360
Introduction This document describes the steps to uninstall Imunify360 from cPanel & WHM. Procedure Please note, if Hardened PHP was installed through Imunify360, it must be uninstalled before u...
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Can I Use /script/getremotecpmove to Transfer Content
Question Can I use the cPanel script "/usr/local/cpanel/scripts/getremotecpmove" to transfer data through the command line? Answer The script "/usr/local/cpanel/scripts/getremotecpmove" is design...
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What's the difference between a closed port and a filtered port?
Question What's the difference between a closed port and a filtered port? Answer A closed port indicates that no application or service is listening for connections on that port. A closed port ca...
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Why does a download prompt appear upon accessing my website
Question Why is a download prompt appear upon accessing my website? Answer If your .htaccess file has an invalid PHP handler, the PHP file will download instead of executing. You can determine wh...
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Why doesn't my hostname resolve?
QuestionWhy doesn't my hostname resolve? AnswerThere are several reasons that a server's hostname may not resolve. The most common issues are the server using a hostname for an unregistered domain,...