Brian Jacobs
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Articles
Recent activity by Brian Jacobs-
How to use EasyApache4
Introduction EasyApache4 is an option in our WHM that will allow you to quickly install Apache and PHP versions and modules that are available in our package repos. Procedure You can find the Ea...
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Apache Errors: php_value not allowed here
SymptomsA website reports an Apache Internal Server Error 500, and the Apache error log contains entries similar to the following:# [Tue Apr 27 00:15:10.724221 2021] [core:alert] [pid 88611:tid 471...
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What is the difference between IMAP and POP3?
Question What is the difference between IMAP and POP3? Answer When you use POP3, the mail server deletes messages from the server when downloaded. That means that messages can only be accessed fr...
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Do I need to backup my emails from my primary MX server to restore them to a backup MX server
Question Do I need to backup my emails from my primary MX server to restore them to a backup MX server? Answer In relation to setting up a backup MX server, there would not be a reason to perform...
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How to Fix PHPPgAdmin cPanel Login Issues
Introduction Privileges are set up when a user first accesses the PostgreSQL databases page in their cPanel. If the user doesn't visit it, phppgadmin is not going to work. Also, ensure the user d...
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SMTP Errors: 554 5.7.1 You are not allowed to connect
Introduction There are times when users attempt to send emails from their mail server to an external domain, but they encounter an error that prevents them from connecting, and the email cannot be ...
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How to Use Amazon SES as a Smarthost
IntroductionMany providers now block outbound connections on port 25, meaning a cPanel system would need to configure a Smarthost to allow outbound emails to function. This guide covers how to set ...
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Checklist for Emails going to Spam
QuestionHow do I prevent emails from going to spam/junk folders? AnswerWhen it comes to emails, everyone wants to have their emails reach their recipient's mailbox, but sometimes they end up in the...
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How to make a custom configuration file for SpamAssassin
QuestionHow do you make a custom configuration file for SpamAssassin? AnswerApache SpamAssassin allows the system administrator to customize how the server processes spam emails. SpamAssassin confi...
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How to Configure a Backup MX Host
Introduction There have been some tickets where customers have been requesting information about configuring Backup MX hosts. This means that they would like to have a primary mail server, which cP...