Islandhosting

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  • Error with "Domains" tool

    Answered

    One of my customers can't use the "Domains" tool.  When he goes into it, an error pops up in the top right corner in a red box that says this: Error: Can't use string ("0") as a HASH ref while "str...

  • "Domains" icon missing from Jupiter

    Hello, I know that under Jupiter some of the domain related tools have merged under the single "Domains" icon, but that icon is missing entirely for me. So I thought maybe I needed to explicitly ...

  • Custom user exim filter with custom rules

    cPanel's filter editor does not provide all the functionality a client needs, so they have edited the /home/$user/etc/$domain/$mailbox/filter file manually. In this case they need to send a brief ...

  • There are no databases associated with your account message

    Got a user who has three databases, but in cPanel under "Current Databases" it says "There are no databases associated with your account. " However, the databases exist and his sites work with the...

  • PHP Magic Include Path

    The apache configuration files in /etc/apache2/conf.d/userdata/*/*/*/cp_php_magic_include_path.conf conditionally set PHP's include_path to a specific list of directories, and because they use the ...

  • Plugins stop working after upgrade to cPanel & WHM version 76

    After upgrading from 74.x to 76.x this morning, third party plugins are failing with "Child failed to make LIVEAPI connection to cPanel." Some of these are our own custom plugins (both PHP and Per...

  • Missing security tokens with 66.0.x

    After upgrading a couple of servers to 66.0.12 the security tokens are missing from all the WHM links. The first WHM page loads, but every links gives an error and the URLs don't have the cpsess##...

  • Can't customize EA4, stuck at loading packages

    This was working fine, a day or two ago, not sure what changed in the meantime... If I go into EasyApache4 and try to customize the current profile it hangs at the Loading packages message. The e...

  • Since cPanel 58, messages sent from Horde have higher spam score

    We've been upgrading several servers one at a time to 58.x After upgrading each server, we start getting reports from users who use Horde webmail that they can't send (some) messages. According t...

  • dbmaptool: DB is already owned by USER

    An account creates a MySQL db and user through the normal cPanel interface and they both show up in the cPanel interface. Then the account deletes both of them and they are gone from the cPanel in...