Eetion Narcisse
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Recent activity by Eetion Narcisse-
Troubleshooting WP Toolkit
Symptoms If WP Toolkit is showing errors on the screen or otherwise seems to be encountering an issue, it's useful to review the error logs that are generated in order to better characterize the pr...
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How to block countries in CSF firewall
Introduction CSF has a feature that allows users to block countries by their country code. Procedure You can block a country by adding its country code using the CC_DENY directive in the CSF conf...
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Nameserver is not responding to queries but the named service is running
Symptoms When checking for DNS issues, you might find that your nameserver is not responding to queries even though the relevant zone file exists in the server and the named service is running. D...
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What is the syntax for SPF records?
Question What is the syntax for SPF records? Answer SPF records are TXT records that tell other mail servers what IP addresses are authorized to send mail. cPanel's default SPF record looks like...
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How to generate a 1024 bit DKIM key in cPanel
Introduction By default, cPanel generates 2048-bit DKIM keys, which are more secure than 1024-bit keys. While unsupported, generating a 1024-bit DKIM key in cPanel is possible. Please note that we ...
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When adding a DKIM record in OpenSRS, I get an error that says, "Text length must be between 1 and 255 characters."
Symptoms If you try to add a DKIM key that's generated by cPanel into OpenSRS while using their default nameservers, you might encounter the error, "Text length must be between 1 and 255 characte...
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The public_html folder permission keeps getting reverted.
Question Why do the permissions on my public_html folder keep getting reverted after cPanel updates? Answer This is caused by updates to the EA4 packages on the server. When updates to EA4 ar...
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Why do I keep getting error notifications about httpd being down?
Question Why do I keep getting error notifications about httpd being down? The service “httpd” appears to be down. Answer The chksrvd service checks if Apache is available by sending a GET reques...
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Why doesn't JetBackup 5 have a shortcuts panel like JetBackup 4?
In JetBackup 4, a shortcuts panel can be seen from cPanel accounts: Replacing the previous panel, JetBackup 5 offers a single end-user interface accessible through the JetBackup 5 icon found under...
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How do I upgrade my operating system to a newer release?
Question How do I upgrade to a new version of my operating system? My Operating System vendor has released a newer major version, and/or my current Operating System has reached end-of-life and I wo...