Justin Dover
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Activity overview
Latest activity by Justin Dover-
Justin Dover created an article,
Anchored links in "View Mail Statistics Summary" interface don't jump to section
SymptomsWhen clicking the anchored links in the "View Mail Statistics Summary" interface, the page will not jump to the desired section. DescriptionThe anchored links aren't jumping to each designa...
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Justin Dover created an article,
Cloned sites do not copy original site's PHP settings
SymptomsWhen reviewing a cloned site's PHP settings, you'll find that the PHP version does not match the PHP version of the origin site. DescriptionCloned sites in WP2 environments appear to take o...
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Justin Dover created an article,
Disabling "Calendars and Contacts" Feature removes ability to access default calendar in Webmail
Symptoms The default "Calendar" icon in Webmail will not be available if "Calendars and Contacts" are disabled in the "Feature Manager". Description When disabling the "Calendars and Contacts" fe...
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Justin Dover created an article,
Non-English Locales are missing translatable strings
Symptoms cPanel UI translations are incomplete when using non-English locales. Description When viewing cPanel through a translated locale, some strings are still showing in English. These string...
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Justin Dover created an article,
Pearcmd.php missing from PHP Pear
Symptoms Some sites using PHP Pear may experience a 500 error or similar. You may also experience an error using simple pear commands such as list outlined in the example below: [root@server ~]cPs#...
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Justin Dover created an article,
The PowerDNS plugins for 360 Monitoring does not work: No module named 'urllib2'
Symptoms The PowerDNS plugin for 360 Monitoring shows the following error: # agent360 test powerdns powerdns: Load error: No module named 'urllib2' Description There is a case open with Plesk's d...
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Justin Dover created an article,
The domain must be owned by a user other than "root" when adding DMARC to hostname zone
Symptoms After manually creating a DNS zone through the command line, you are unable to a DMARC record to the zone from the WHM DNS Zone Manager. Description Attempting to add a DMARC record to ...
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Justin Dover created an article,
Partners Unable to Submit Support Tickets from within WHM
Symptoms When you attempt to submit a ticket from WHM, you receive a message similar to the following. Restricted FeatureThis feature is only available if you have purchased a license directly from...
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Justin Dover created an article,
When will Sectigo be deprecated and removed from cPanel?
Question When will Sectigo be deprecated and removed from cPanel? Answer Sectigo was deprecated in cPanel version 11.118 and removed in 11.120. At the end of 2024, any version of cPanel & WHM wil...
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Justin Dover created an article,
@INC missing "." in Perl 5.26
Symptoms When running a Perl script under Perl version 5.26.x, you encounter an error similar to the following. Can't locate $module.pm in @INC (you may need to install the $module module) (@INC co...