Justin Dover
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Articles
Votes on activity by Justin Dover-
Domain or Subdomain is missing from Apache conf
Symptoms You may encounter errors attempting to load domains on the server, and notice the domain is missing from the Apache configuration. Description In v102, queueprocd was refactored for fast...
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Is it possible to get a temporary license for migrations?
Question Is it possible to get a temporary license for migrations? Answer Yes, a 15-day Migration license can be obtained through our Customer Service team. Please provide the IPs for the servers...
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SpamAssassin sa-update fails with invalid config errors and update mirror failures
Symptoms SpamAssasin may fail to start on new installations suggesting a run of sa-update. However, sa-update fails with a lint check failure due to an invalid regex. # /usr/local/cpanel/3rdparty/b...
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How can I prevent email abuse?
Question How can I prevent email abuse? Answer There is a variety of practices that you can implement in order to prevent email abuse on your server. We've published the following documentation ...
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How To Set Up a Regular Run of wp-cron.php with WP Toolkit
Introduction The purpose of this article is to provide guidance on setting up a regular run of wp-cron.php with WP Toolkit. Procedure You can disable the regular WordPress cron and instead run th...
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Where are FTP login logs?
Question Where are FTP login logs? Answer The FTP logins are logged to the system log file. On RHEL-based systems, the system log is /var/log/messages. On Ubuntu, the system log is /var/log/syslo...
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Why can I still access my server using the cprapid hostname URL?
Question Why can I still access my server using the cprapid hostname URL? Answer This is a hostname that is automatically generated to secure your connection to the server. If you've already conf...
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How to disable the Dovecot mail_log plugin
Introduction You may use the mail_log plugin to help diagnose issues with mail being uploaded and downloaded by email clients. However, leaving the plugin enabled will continue to log the additiona...
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I already rebooted but WHM still says I need to reboot
Introduction WHM presents the following banner that doesn't seem to be cleared upon reboot: This issue occurs when the kernel has recently been updated, but the server's package manager still indi...
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Will restoring a backup remove or overwrite any files that already exist in an account?
Question Will restoring a backup remove or overwrite any files that already exist in an account? Answer Force restoring over an account will not delete non-matching items, and will only ov...