Justin Dover
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Recent activity by Justin Dover-
Your session cookie is invalid. Please log in again
Symptoms You occasionally receive the following message when accessing cPanel, WHM, or Webmail. Your session cookie is invalid. Please login again Description The message occurs when the session ...
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Outgoing Mail Has Been Suspended
Symptoms When attempting to send mail from the webmail client Roundcube, you receive an error that indicates the email account is suspended: SMTP Error (550): Failed to add recipient 'user@recipien...
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How to restore a database from a daily backup
Introduction The following procedure provides the steps to restore a database from a daily cPanel backup. Procedure Please note that in the following examples, "/path/to/backup/" must be replaced...
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How to disable the Dovecot mail_log plugin
Introduction You may use the mail_log plugin to help diagnose issues with mail being uploaded and downloaded by email clients. However, leaving the plugin enabled will continue to log the additiona...
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Apache will not start: Cannot find /usr/local/apache/bin/litespeed
Symptoms Apache will not start after the Litespeed license expires, and an error similar to the following will be in the logs. Sep 28 11:36:51 server.domain.tld restartsrv_httpd[1707233]: [ERROR] C...
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How to Renew AutoSSL Certificates being redirected by Cloudflare's HTTPS Redirection
Introduction When using both CloudFlare and AutoSSL via Sectigo, users commonly receive an error "Local HTTP DCV error (domain.com): The content "<html> <head><title>301 Moved Permanently</title></...
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How do I add a redirect for a domain?
Introduction You may want to redirect a domain or its page(s) to another location. This article outlines the process of adding a redirect for a domain within the account's cPanel. Procedure 1. Lo...
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How do I upgrade from CloudLinux 7 to CloudLinux 8?
Question How do I upgrade from CloudLinux 7 to CloudLinux 8? Answer CloudLinux 7 servers can be upgraded to CloudLinux 8 with the cPanel-provided elevate-cpanel script, version 33 or greater. Ple...
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When is the next LTS version and what version is it?
Question I want to set up a new server, and I want to install the next LTS version, so I'm prepared when that version is graduated to LTS. When is the next LTS version, and what version is it? An...
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Can I customize the welcome panel for cPanel users?
Question Can I customize the welcome panel for cPanel users? Answer There is not currently a method of customizing the features available in the welcome panel for cPanel users.