David Hertenstein
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Activity overview
Latest activity by David Hertenstein-
David Hertenstein created an article,
NSEC3 data for a domain is not synced across DNS Cluster members
Symptoms After changing the NSEC3 data in the DNSSEC configuration on a domain, it is observed that the changes are not synced to the DNS Cluster members. Description A sync performed by the DNS ...
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David Hertenstein created an article,
AutoSSL will not issue an Addon Domain's SSL if the primary domain is using a Wildcard SSL and the linking subdomain fails DCV
Symptoms When you create an Addon Domain, a subdomain is created on the Primary Domain to link the domain to the cPanel account. If the Primary Domain uses a Wildcard SSL certificate, this new subd...
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David Hertenstein created an article,
Invitations from events in the CalDAV Calendar have a random set of numbers
Symptoms After creating an event in RoundCube on the CalDAV Calendar, and including a Participant that has their email hosted remotely, the email that is received has the invitation along with a ra...
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David Hertenstein created an article,
cpanel-p0f package is marked as malicious by some Antivirus Vendors
Symptoms When performing a security scan of your server, some antivirus applications may determine that files provided by the cpanel-p0f, or the cpanel-p0f package overall, to be malicious. Specif...
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David Hertenstein created an article,
Restoring the ".latest" symlink created when RoundCube is updated as the database results in the next update backing up the symlink instead of the database
Symptoms When RoundCube is updated, a backup of the current RoundCube database is created first. To help identify which is the latest backup, a symlink to the latest backup is created like: test.r...
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David Hertenstein created an article,
ELevate Blocker: The grub2-pc package is not installed.
Symptoms You receive an error similar to the following when running the ELevate script. 2024-05-22 22:38:02 [WARN] *** Elevation Blocker detected: *** The grub2-pc package is not installed. The GR...
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David Hertenstein created an article,
Long-running WP-Toolkit processes cause high load
Symptoms The server accumulates long-running WP Toolkit processes, similar to the following, that cause a high server load. /opt/cpanel/ea-php74/root/usr/bin/php -r require '/usr/local/cpanel/3rdpa...
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David Hertenstein created an article,
When will cPanel Support AlmaLinux 9?
Question When will cPanel Support AlmaLinux 9? Answer AlmaLinux 9 has been fully supported since cPanel version 114. Additional resources What operating systems are supported by cPanel?
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David Hertenstein created an article,
Exim fails to send email: message has lines too long for transport
Symptoms You are unable to send emails, and you find a message similar to one of the following in the Exim mainlog. 2022-03-22 08:53:12 1nWfsm-0004op-5k ** user@domain.tld R=dkim_lookuphost T=dkim_...
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David Hertenstein created an article,
WP Toolkit gives "Allowed memory size of ### bytes exhausted"
Symptoms When running various tasks in "WP Toolkit," such as installing a site or checking for updates, it fails with an error similar to the following. PHP Fatal error: Out of memory (allocated 6...