acadiasys
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Activity overview
Latest activity by acadiasys-
acadiasys commented,
Thanks cPRex, this part is what corrected it for us (linked at the bottom of your link)! Thanks for the response. https://support.cpanel.net/hc/en-us/articles/360051956994-How-To-Fix-A-Corrupted-R...
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acadiasys created a post,
Single user unable to log into Webmail
All other emails on the account are fine (clicking Check Email in cPanel). This one user receives the following error message (IMAP access is working fine): Oops... something went wrong!An intern...
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acadiasys commented,
According to HostGator it has been escalated to cPanel, however I do not have a cPanel ticket number: I have escalated this issue to cPanel, as requested, and provided them the link to your forum ...
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acadiasys commented,
Hey cPRex, cPanel support has responded. Is there any way to tie you to the ticket and continue with you? All I have is the PrivateBin of the response from "Linux Technical Analyst II" from this p...
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acadiasys commented,
Newfold Digital (HostGator) ticket reference number is S-2501409. It should be escalated to cPanel shortly. Any assistance you can provide would be great.
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acadiasys commented,
Would there be any further indicator before or after of a purge event that I might tie to one or the other? Any idea why there are two purge entries with the same session ID and different users?
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acadiasys commented,
Any suggestions on how to better prove if/when trash was emptied?
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acadiasys commented,
I'll try but they're pretty useless.
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acadiasys commented,
Licensing does not allow, wish that was not the case. Newfold Digital, Inc
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acadiasys commented,
No VPN, my first thought as well. The only commonality is that there are users from within the same cpanel account using webmail from both locations.