Timothy Haines

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Activity overview

Latest activity by Timothy Haines
  • Timothy Haines created an article,

    Identifying domains that have had their email shadow or passwd files modified

      Symptoms Email accounts are missing in the cPanel interface, and the domain's passwd and shadow files were modified without your knowledge.   Description  After a website becomes compromised, hac...

  • Timothy Haines created an article,

    How to install a Node.js application

    Introduction This article discusses how to install a Node.js application on a cPanel account.   Procedure To install an application: You can complete these steps in three ways via 'Terminal' in c...

  • Timothy Haines created an article,

    ImageMagick does not support HEIF files

    Question How can we include support for HEIF files in ImageMagick?   Answer The version of ImageMagick supplied by the operating system repo will determine what is installed with your cPanel instal...

  • Timothy Haines created an article,

    AutoSSL error due to bad Let's Encrypt registration

    Symptoms When trying to renew an SSL through AutoSSL while using Let's Encrypt, the process fails, and you receive one of the following errors: Cpanel::Exception/(XID 8mmft5) No key ID has been set...

  • Timothy Haines created an article,

    How to use the restorepkg script

    Introduction Restorepkg is the command-line utility used to restore cPanel backups. This script allows you to restore cPanel backups without logging into WHM.   Procedure Restorepkg can restore a W...

  • Timothy Haines created an article,

    Adding Python to your $PATH

    Introduction When testing your Python application, it is useful to be able to start the application from the command-line. By default, cPanel only adds the system Python to your $PATH. If you insta...

  • Timothy Haines created an article,

    How does PHP inheritance work?

    Question What exactly is PHP inheritance, and how does this work with cPanel?   Answer In WHM’s MultiPHP Manager interface (WHM >> Home >> Software >> MultiPHP Manager), the term “Inherit” refers t...

  • Timothy Haines created an article,

    How-To adjust the number backups retained by WHM

    Introduction In some cases, you may wish to keep more than one backup of your accounts. Through the WHM Backup Configuration page, you can easily adjust the number of backups that you want to keep....

  • Timothy Haines created an article,

    How does the cPanel Email Routing Automatic setting detect how to configure the domain name?

    Question In some cases, you may see the cPanel Email Routing option for Automatically Detect Configuration set to an option that you did not expect.    Answer The system uses the following criteria...

  • Timothy Haines created an article,

    How-To Find Common Redirect Sources

    Introduction In some cases, you may see a redirect on your domain name that you are not sure of the source of. In some instances, you can find the source of this redirect via the headers of the sit...