Marc Serdeliuc
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Activity overview
Latest activity by Marc Serdeliuc-
Marc Serdeliuc created an article,
Create New Account UI progress log does not show the cPanel hooks errors
SymptomsThe "Create New Account" interface does not show the cPanel hooks errors. DescriptionWhen creating a new account, the UI interface shows a brief log which do not contain any possible hooks ...
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Marc Serdeliuc created an article,
Transfer account fail with MySQL error "ANY command denied to user"
SymptomsThe user transfer fails restoring some databases when the users have views that access another database that has not yet been transferred. DescriptionWhen the transferred user has multiple ...
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Marc Serdeliuc created an article,
The cPanel email trace for forwarders indicates "Untraceable route to local delivery"
SymptomsWhen checking the "cPanel / Forwarders / Trace" the interface shows "Untraceable route to local delivery" DescriptionThe "Untraceable route to local delivery" does not show an error, but is...
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Marc Serdeliuc created an article,
The File Manager HTML editor break iFrame.
Symptoms If you use the HTML editor from the File Manager the iFrames does not work Description The HTML editor from File Manager breaks the iFrame by adding sandbox attribute to iFrame We've ope...
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Marc Serdeliuc created an article,
MySQL upgrade render MySQL DOWN if MySQL/MariaDB is version locked
Symptoms If you attempt to upgrade MySQL/MariaDB version from WHM and you have version locked the packages, the upgrade process uninstalls the actual packages and is not able to install the new one...
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Marc Serdeliuc created an article,
The TXT records from zone templates are not used for newly created accounts.
Symptoms The TXT records from zone templates are not used for newly created accounts on the main domain. Description The custom TXT records from zone templates are not used when you create a new ...
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Marc Serdeliuc created an article,
The DMARC from zone templates is not used for newly created accounts.
Symptoms The DMARC from zone templates is not used for newly created domains. Description The DMARC from zone templates is not used for newly created domains. Instead, a default hardcoded DMARC i...
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Marc Serdeliuc created an article,
Transfer tool does not sanitize IP field
Symptoms If the IP file contains a space or any other characters, the Transfer tool fails to connect. Description Using the Transfer Tool to transfer an account is required to add the source IP a...
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Marc Serdeliuc created an article,
Email deliverability DMARC check fail when remote DNS servers are used and the DMARC record is erroneous
Symptoms If a domain has remote NS servers and the live DMARC record is erroneous, the Email Deliverability fails to suggest a good record. Description The issue is generated by the Email Deliver...
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Marc Serdeliuc created an article,
Search in cPanel / Redirects works only for Directory field
Symptoms In cPanel >> Domains >> Redirects, search for Current Redirects returns a result only if the search query is for the Directory field Description Searching for any Current Redirects retur...