Thomas Payne
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Activity overview
Latest activity by Thomas Payne-
Thomas Payne created an article,
Elevate blocker "unsupported YUM repo 'alt-common'"
SymptomsPackages installed from the alt-common repository are leading to a blocker when attempting to use the cPanel elevate script. DescriptionThe list of supported repositories within the cPanel ...
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Thomas Payne created an article,
Browser console errors are reported within the 360monitoring interface when using the Turkish locale.
SymptomsWhen using the Turkish locale and going to the 360monitoring interface within the WHM panel, the following console errors are logged to the Browser console:The number of given values (3) do...
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Thomas Payne created an article,
Link https://go.cpanel.net/EA4CustomTemplates redirects to API documentation instead of custom template documentation.
Symptoms When running WHMAPI1 utilities it may warn you that a configuration file is invalid and directs you to review the custom template documentation link. The link provided is https://go.cpanel...
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Thomas Payne created an article,
How would I block connections on a per-domain basis from specific locations.
Introduction Sometimes, website owners need to restrict website access based on geographical location. This can be for many reasons, such as to prevent malicious traffic, comply with regulations, o...
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Thomas Payne created an article,
SpamAssassin blocking legitimate email with "RCVD_IN_VALIDITY_RPBL_BLOCKED RBL"
Symptoms SpamAssassin is blocking legitimate emails, and messages similar to the following can be found in maillog. Jun 4 18:27:52 serveur spamd[4139205]: check: dns_block_rule RCVD_IN_VALIDITY_CER...
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Thomas Payne created an article,
How can I verify the SiteJet plugin is up to date?
Symptoms When accessing Sitejet, you may encounter the following error: Error sending the form Description This error can occur when the Sitejet plugin is out-of-date. The cPanel nightly update d...
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Thomas Payne created an article,
ImageMagick pecl package missing HEIC support when installed for ea-php versions.
Symptoms The version of the ImageMagick Pecl package that can be installed via the WHM's module installer, and the command line tools, does not currently support the HEIC image type. Description ...
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Thomas Payne created an article,
MySQL error during rename when using modifyacct to rename many accounts at once.
Symptoms When using the whmapi1 modifyacct API utility to rename many accounts in quick succession you may find that the process fails for some domains, and the following is reported via the cPanel...
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Thomas Payne created an article,
Imunify360 restarted by chkserv (DEF-31077)
Symptoms You receive frequent notifications that Imunify360 has failed and recovered. Description This issue is due to a defect in Imunify360 that was corrected in version 8.0.1. Workaround Ac...
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Thomas Payne created an article,
Multiple vulnerabilities reported for Exim
Symptoms Multiple vulnerabilities were recently announced for the Exim software. At this time, Exim has released a statement on the vulnerabilities as well as a patch for several of the reported vu...