Advice and Troubleshooting
- List Accounts does not show an account when logged in as a reseller
- "Could not exec shell '/usr/bin/bash' with errno = 2" When using JailShell
- User not able to use crontab
- Changing The Primary Domain For An Account Throws an Error If Mailman's Mailing List Directory Contains A File
- "Problem with defaults entries" emails being sent to admin email
- ImunifyAV interface not visible for cPanel end users.
- Account transfer finished correctly but the following error is displayed: "This system is not authoritative for the zone “example-domain.tld”."
- New accounts are created with the incorrect IP address
- cPanels Disk Usage screen incorrectly shows a directory as full
- The WordPress Toolkit wp-cron.php task is overwritten
- Cannot create a new account with package that uses a dedicated IP address
- MAILNODE profile cPanel server errors on unsuspendacct - Unable to detect Apache version from binary
- Unknown user created cldiaguser
- Additional home directories are not available to move accounts to
- "Not allowed operation" in PHP Selector interface
- "hand;cursor" or "inline-block; margin" error when customizing cPanel in WHM
- A cPanel feature is missing for an account despite being enabled in the feature list
- Hook denied creation of account - Your WordPress Toolkit license allows 0 Deluxe accounts
- Unable to login to Reseller WHM not associated to domain after upgrading to v92
- You do not have WordPress Toolkit Deluxe available in any of your packages. Check the contents of your feature lists and enable WordPress Toolkit Deluxe to make it available to your customers.
- Apache Passenger is required by NodeJS/Python Selector. Please, contact your hoster.
- "The domain userdata file appears to be missing"
- Transfer Tool reports the failure 'Unable to download “Feature List”'
- The system user has exceeded its allotted quota of disk blocks.
- cPanel account is missing in WHM
- Create a New Account results in: You may not create a domain with a name that is the server’s hostname.
- The system failed to lock the immutable (+i) file “/etc/mailips” error when creating an account
- Website still showing suspended after account was unsuspended
- Where is Apache'e Default Document Root Directory?
- The user is already installed on the only usable partition on this machine