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Advice and Troubleshooting

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  • Unknown user created cldiaguser
  • Missing wp-toolkit sudoer's file prevents account deletion
  • Additional home directories are not available to move accounts to
  • "Not allowed operation" in PHP Selector interface
  • "hand;cursor" or "inline-block; margin" error when customizing cPanel in WHM
  • A cPanel feature is missing for an account despite being enabled in the feature list
  • Hook denied creation of account - Your WordPress Toolkit license allows 0 Deluxe accounts
  • Unable to login to Reseller WHM not associated to domain after upgrading to v92
  • You do not have WordPress Toolkit Deluxe available in any of your packages. Check the contents of your feature lists and enable WordPress Toolkit Deluxe to make it available to your customers.
  • Apache Passenger is required by NodeJS/Python Selector. Please, contact your hoster.
  • "The domain userdata file appears to be missing"
  • Transfer Tool reports the failure 'Unable to download “Feature List”'
  • The system user has exceeded its allotted quota of disk blocks.
  • cPanel account is missing in WHM
  • Create a New Account results in: You may not create a domain with a name that is the server’s hostname.
  • The system failed to lock the immutable (+i) file “/etc/mailips” error when creating an account
  • Website still showing suspended after account was unsuspended
  • Where is Apache'e Default Document Root Directory?
  • The user is already installed on the only usable partition on this machine
  • FAILED: Found some nonexistent user's packages.
  • User not able to login from specific networks
  • Accessing http://example.com:20xx redirects to https://hostname.tld:20xx despite Tweak Settings set to Origin Domain or Best Match
  • Differences Between Normal and Jailed Shell
  • cPanel users unable to access Terminal due to cagefs_enter error
  • WHM login attempt reports "The login is invalid"
  • CageFS reports "Unable to determine realpath"
  • Option in WHM >> Feature Manager is grayed out
  • WHM's Create Account or List Accounts load indefinitely
  • The "already exists in the userdata" error
  • "The login is invalid" error logging into cPanel from WHM
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