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Advice and Troubleshooting

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  • AutoSSL results in: The domain example.tld resolved to an IP address that does not exist on this server
  • 'Can't locate object method "install_certificate" via package "Cpanel::SSL::Auto::Provider::LetsEncrypt"' Error
  • When Installing ModSecurity3, ModSecurity Tools stops reporting.
  • The “clamd” service failed to start
  • SSL site showing as secure except during form submissions such as logins
  • Imunify360 plugin in WHM shows 'Imunify agent is not running'
  • A domain on our server is loading the SSL of another unrelated domain
  • My Addon Domain does not appear on the SSL/TLS Status page in cPanel
  • SSL/TLS Status feature is missing
  • Successful root Login from Local Machine
  • When obtaining a certificate for the server's hostname the following error is generated: "Error 400: Bad Request"
  • AutoSSL failed with "The provided CSR has invalid PKCS10 or banned TLDs"
  • "reverse mapping checking getaddrinfo" SSH error
  • p0f Fails to Start with Socket Error
  • Accessing Caldav via mail.$domain.tld:2080 incorrectly serves the hostname SSL
  • Unable to obtain a free hostname SSL certificate on DNS node, Mail node, or Database node because cpsrvd is not listening on port 80
  • How to allow AutoSSL to renew certificates it did not issue
  • Imunify360 'ipset v7.1: Hash is full'
  • PCI failure - Mail Server Accepts Plaintext Credentials
  • [AutoSSL] Local HTTP DCV error 404 (not found)
  • CSF/LFD Fails to Start upon Install
  • AutoSSL failing with the error: system failed to connect a UNIX domain socket to “/var/cpanel/dnsadmin/sock”
  • The proxy server could not handle the request: Error during SSL Handshake with remote server
  • DNSSEC failures cause AutoSSL to get stuck
  • How can I remove a feature from the Feature Showcase?
  • Security scans are flagging connector.minimal.php on my Wordpress sites. What is this file?
  • Suddenly missing email accounts and not able to recreate them
  • iPhone "Cannot Verify Server Identity" error
  • Shopify CAA preventing AutoSSL from issuing a certificate when using Sectigo
  • Running AutoSSL for a user can error with "failed to obtain filesystem information: Permission denied"
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